Our Strategic Objectives, Mission, Vision and Values
Our goals, or Strategic Objectives, for the future are part of a framework made up of our Vision, Mission and our Values.
To find out more about our plans view our Trust's Framework for 2016-17.
Each of the objectives is equally important to our core business: Improve health by putting patients at the centre of excellent specialist care.
If we achieve our objectives, we will move closer towards our vision of the future: Best Care for Everyone
The divisional structure of the Trust, with an emphasis on clinical leadership plus the Values which underpin everything we do, are vital if we are to provide a high quality of care and good experience for our patients.
Improve health by putting patients at the centre of excellent specialist care
Best care for everyone
Our Strategic Objectives
To achieve the best for our patients, their families, our staff and our communities, we need cohesive and focused priorities for the coming years. It is important that we all pull together, with the focus on patients and these goals will ensure that this happens.
The objectives are split into four core areas: Our Patients; Our Staff; Our Services and Our Business - each are equally important.
To improve year on year the safety of our organisation for patients, visitors and staff and the outcomes for our patients
To improve year on year the experience of our patients
To develop further a highly skilled and motivated and engaged workforce which continually strives to improve patient care and trust performance
To ensure our organisation is stable and viable with the resources to deliver its vision
Our Values underpin everything we do and describe, in single words, the way we expect our staff to behave towards our patients and their families and carers, also the standard of behaviour we expect between members of staff. After listening to patients and staff the Trust has identified six core values, described here in the words of patients. These are:
Patients said: "Please acknowledge me, even if you can't help me right now. Show me that you know that I'm here."
Patients said: "Please ask me if everything is alright and if it isn't, be willing to help me."
Patients said: "Don't just do what you have to, take the next step and go the extra mile."
Patients said: "I expect you to know what you're doing and be good at it."
Patients said: "Be proud of each other and the care you all provide."
Patients said: "Show me that you care about me as an individual. Talk to me, not about me. Look at me when you talk to me."