Navigation for Contact PALS or Complaints

About Us


Whilst the Complaints and PALS teams are located in different parts of the hospital, they are managed as a team.

We hope that you will tell us when we have got things right for you and when perhaps things did not go so well. It is very important to us that we hear from you so that we can continually improve our services for the benefit of all patients.

  • We want your feedback
  • We will record and analyse your feedback
  • We will use your feedback to improve services