2014 Staff Survey

The 2014 NHS Staff Survey results have now been published.  Our Trust has achieved amongst the highest 20% of response rates for acute trusts nationally, with 54% of our staff completing our questionnaire.

The NHS Staff Survey is recognised as an important way of ensuring that our views inform local improvements and input into local and national assessments of quality and safety.

Areas where experience has improved include:

  • 8% improvement for staff who feel the care of patients/service users is the organisation’s top priority
  • 6% improvement for staff who would be happy to recommend our Trust as a place to be treated
  • 5% improvement for staff who would recommend our Trust as a place to work
  • 4% improvement for staff who believe communication between senior management and staff is good 

Director of Human Resources and Organisational Development, Dave Smith said: 

“This is our opportunity to make a genuine difference to the way we work and our results tell us where we have been doing well and where we need to focus our efforts this year.” 

“The people working in our hospitals are highly valued and we are proud of the quality of care we provide. A lot of work has taken place over the last year to not only improve our patient’s experience but to also make working life better for us all.” 

“Although there remains much to do, we can be encouraged by our progress and determined to further improve by using our results as a foundation for further discussion across our hospitals. It is these discussions that will inform the next stage of engagement and in making lasting improvements.” 

For access to the full results, visit: NHS England 2014 staff survey results web page