Complementary Therapy Volunteer in Oncology


We believe that complementary therapies can work together with medical and nursing care to improve patient wellbeing, reducing anxiety and enabling relaxation. Complementary treatments may positively help a range of problems:  aiding relaxation and easing tensions both emotional and physical, helping to manage anxiety levels, improve mood, emotional wellbeing, and assisting with sleep problems, fatigue and energy levels.

We have an experienced team of volunteer therapists who work in our FOCUS Centre offering out-patients 6 complementary appointments. Our volunteer massage therapists are valued members of our team - without them it would be impossible for us to provide our current level of service to patients. Volunteers work within the FOCUS centre for 3 to 4 hours weekly or fortnightly.

Therapies currently offered are: Reflexology, Reiki, gentle neck and shoulder massage and Indian head massage. All therapists need to have a recognised massage qualification and a minimum of two years' experience - although it is not necessary for them to have worked in a hospital before. Volunteers joining our team will be required to fill in an occupational health form and undergo a CRB (Criminal Records Bureau) check, organised by our Voluntary Services department.


  • To provide complementary therapies, following Gloucestershire NHS FoundationTrust policies and guidelines.
  • To work as a member of a multi-professional clinical team, giving appropriate feedback to the clinicians.
  • To maintain professional competence by appropriate updates/training.
  • To undertake an appropriate induction both corporate and in role.


Essential Qualities:

  • Adequate professional training, professional indemnity insurance, membership of appropriate professional body.
  • Ability to work as part of a multi-professional team.
  • Ability to work in a flexible, mature, compassionate and confidential manner.
  • Ability to give regular commitment of attendance.

Desirable Qualities:

  • Good listening skills.
  • Non-judgmental approach.
  • The ability to maintain a healthy perspective.
  • Willingness to reflect on one’s professional practice and learn from this.
  • Experience of working with palliative care clients.
  • Two years of professional experience.


Benefits to volunteers:

  • Opportunities to develop the role to support patients and the team
  • Making friends
  • References can be provided on completion of three months volunteering, if required
  • Gain practical experience of working within a healthcare team
  • Recognition of volunteering contribution

If you can offer help, please talk to:

Ali Williams

Macmillan Cancer Support Worker


0300 422 4414