December Week 3

Saturday 13th

Pressure piles onto A&E in Gloucestershire as treatment target times missed again (Citizen)

See also hard copy version: Let’s get fit patients back home again (Citizen) 

Mark Hawthorne’s open letter to us published in full with photo of our Chief Executive to illustrate. 

Guard prevented knifeman getting into children’s ward (Citizen) p23

Hard copy only, court case copy following an incident in October. The Judge praised the security guard. 

Timely union between staff and hospital (Citizen)

The bloggers section, commentary from reporter Andrew Merrell who is praising our work to improve facilities for cyclists on-site. Hard copy only. 

Hospitals fail to meet A&E waiting target (Citizen) p8

Short news item regarding the above. Hard copy only.

Sunday 14th


Monday 15th

Crisis talks over bed blocking (Citizen) p7

Short news item flagging up the HCOCS meeting the following day. Hard copy only. 

See also: Urgent talks on bed blocking (Echo) p12 

Hospital gets wired for wi-fi (Echo) p5

Short news item suggesting we are looking at wi-fi capabilities and mentions our procurement process for this. Hard copy only. 

Tuesday 16th

A&E Units creaking under the strain (BBC News – Health)

Mentions we declared a major incident as an illustration of a story based on the Medical Director of NHS England’s comments that “the system is creaking” as winter begins to take hold.

‘Local procedure’ for ambulance crews to leave corpses near bins, inquiry hears (Telegraph)

The main article is unrelated to us, however, the article ends saying: It comes as Gloucestershire's Hospitals Trust has declared a major incident, faced with no beds to fit up to sixty patients.

People are being told to only go to A&E if they have no other option - with services stretched. 

Respect emergency services or face a clogged up system (Echo & Citizen) p20 

Full page health page following proactive joint press release issued by CCG

Tewkesbury stroke victim Gerry Boesgaard’s frustration over ‘bed blocking’ (Echo)

A negative patient experience article with a reassuring response from our Communications Team regarding partnership working. 

Major incident declared in Gloucestershire due to lack of hospital beds (Citizen)

Article follows a HCOSC meeting.

See also: Patients urged to avoid A&E in Gloucestershire as hospitals struggle to cope with demand (Citizen)

Follows proactive social media messages as undertaken by the Communications Team


See also: ‘Major incident’ at GRH & CGH with 51 patients in need of beds (Echo)

As above 

Major incident declared in Gloucestershire Hospitals (ITV West)

Interview with Tom Llewellyn recorded and screened in their evening programme. See online coverage with four updates including a reaction from MP David Drew following the HCOSC meeting. 

Issues over length of time to discharge patients not to blame but finding a solution (Stroud News and Journal)

Coverage of the HCOSC meeting 

Cheltenham hospital commissions new CHP energy centre (Cogeneration Magazine)

Short article covering the above. 

Carol service with the caring choir (Echo) p26

Picture-led article with singers from GCS choir. Mentions our Caring Chorus the end of the article. 

Gloucestershire A&E Crisis (BBC Radio Gloucestershire)

Drive time Steve Kitchen leads on this from six mins past with live interview with Tom Llewellyn who raised awareness about the situation, was reassuring and informative, explaining more on the alternatives for minor injuries. Presenter read out our Twitter messages. The interview was also used in the news programme. 

Gloucestershire hospital bosses urge people to only go to A&E tonight if absolutely necessary (Echo)

News item on webpage following proactive Tweets issued by our Communications Team. 

Wednesday 17th


Statement of intent (BBC Radio Gloucestershire)

News following a press release issued from Shire Hall regarding working together and interview with ED Consultant Tom Llewellyn regarding appropriate use of A&E.

Also in-depth focus on what they have described as ‘a fall out’ between the health community (at approx. 8.09am) . Flagging up next meeting in January. 

Major incident (ITN) 

National story with footage outside our hospitals and interview with Martin Horwood. 

Nursing recruitment at Gloucestershire Hospitals (BBC Radio Gloucestershire)

Maggie Arnold was interviewed by Steve Kitchen and this was his lead feature – full interview played out at the start of the drive time show and one hour in. Focus on the 50 – 60 per month figure, but also shared information about our recruitment event in January. Positive interview overall. Audio available for six days following broadcast.

Royal College of Nursing figures show four out of five new staff are foreign (Citizen)

As above, features a photograph of some of our Portuguese nurses

County apprentices were saluted (Echo & Citizen) pull out p10

In the year overview for the business section, our apprentice Ryan Brunsdon is pictured in the main image of an awards ceremony. Hard copy only. 

Thinking of alternatives to A&E (Citizen & Echo) p20

Article promoting alternatives to A&E following a press release issued by our Communications Team. 

Where can we go if there aren’t GPs to cope with us all? (Echo Letters) p10

Readers letter responding to the A&E coverage 

Meeting reveals 51 in need of hospital beds (Echo) p7

Article detailing the announcement regarding the Major incident announcement 

Lack of hospital beds crisis sparks major incident alert (Citizen) p3

As above, but is an additional linked editorial comment regarding what Jenny Eastwood says ‘appears to be infighting’ and she adds “the major incident is worrying and everyone needs to be less concerned with the blame game and more about getting some results”. Hard copy only. 

Steps to reduce delays after Glos bed shortages (ITV Westcountry News)

Interesting update on how NHS orgs are now working together. 

Gloucestershire Hospitals’ bed crisis revealed as 51 people needed beds (Western Daily Press)

Coverage of the major incident announcement. 

Thursday 18th 

Don’t let Norovirus ruin your Christmas – NHS issues important messages ahead of festive season (Citizen)

Positive article following joint press release regarding our shared Combat Norovirus campaign. Article uses a photo taken at the launch of our campaign outside GRH with our infection control teams. 

Stay away from our hospitals or GPs if you think you have Norovirus this winter… (Echo)  p26 & 27

Positive article on Norovirus prevention following a press release from NHS England. 

Stay at home if you’ve got the vomiting bug (Citizen) p5 & 27

Short versions of the above 

Four in five new NHS nurses are from overseas (Telegraph)

National article, with graph of six Trusts recruiting over 100 foreign nurses (including ourselves) 

Friday 19th

Nurse Lisa Cooper felt let down over dad's death (Citizen) p31

Daughter of a patient who died following surgery speaks at an inquest. Accidental death verdict. Hard copy only.

Doctors introduce supercare to support cancer sufferers (Echo & Citizen) p29

CCG promotion picked up by both papers regarding joint working across the healthcare community including the counties hospitals.

Family's thanks to hosptal staff (Citizen) p10

Positive feedback from the family of a patient who passed away at GRH for the care over the last two months provided by staff at GRH.


Tweets of the week

Natalie Gillett


Watching #BBCPointsWest about Gloucester Hospital! Glad to hear we are not the only Trust suffering! #BedBlocks #MajorIncidentForGloucester!

6:36pm · 17 Dec 2014 · Twitter for iPhone

Kingswood, South West, United Kingdom

Jennifer Skillen


"If the system isn't broken, why did I have to declare a major incident" fr Dr Frank Harsent @gloshospitals… #nhs

9:58am · 18 Dec 2014 · Twitter Web Client

Mark Owen


Health of Gloucestershire health system under scrutiny @NHSGlos @gloshospitals @GlosCC #Hospitals #NHS

11:29pm · 17 Dec 2014 · Twitter for iPhone



@gloshospitals just being discharged after my achilles operation and overnight stay. Thanks to all the staff at Glos Royal #crisiswhatcrisis

5:08pm · 17 Dec 2014 · Twitter for iPhone



So, no hospital beds in #Gloucester or #Cheltenham & Glos #police facing redundancies due to #cuts in funding - good job government dudes :p

7:07pm · 16 Dec 2014 · Twitter Web Client

Steven Impey


.@CTFCofficial players visit sick children who will spend #Christmas in hospital @GlosEcho…

5:40pm · 16 Dec 2014 · Twitter Web Client


Gloucestershire Hospitals NHS Foundation Trust

Posted by · December 16

Thank you to everyone who shared our post last night..the Emergency Departments are still very busy today, but outpatient appointments are running as normal, so if you have an appointment, please attend unless our staff contact you by phone. 

Pharmacists offer great early advice on health problems; find your closest one here: and remember you can call 111 if you need medical help.

 1,648 people reached

NHS Choices feedback


Website feedback



Outline - Staff Magazine - October 2013

Outline Magazine




Press Releases



Gloucestershire Hospitals NHS Foundation Trust | Communications Team 
Trust HQ, 1 College Lawn, Cheltenham, GL53 7AG | Tel 0300 422 4722 | Email