February Week 3

Saturday 14th February

Visiting suspended on most wards at GRH (Heart 96 - 107) 

Informative piece with interview from Dr Sean Elyan regarding how we are protecting our patients and combatting norovirus. Used in news bulletins throughout the day.

We'd urge as many people as possible to donate organs (Citizen) p4

Feature regarding a young girl who donated her organs. with comment from OD specialist nurse Leanne fare.

Sunday 15th February

Take steps to prevent spread of Norovirus (Cotswold Journal) 

Positive and informative article with core campaign messages regarding Combat Norovirus with quote from our DIPC Maggie Arnold - as provided by a proactive press release as issued by our Communications Team.

Monday 16th February

Views wanted about hospital services as part of health trust inspection (Echo) p39

Details two listening events being held by the CQC regarding our services.

Group seeks more organ organ donations (Echo) p39

The OD team call for volunteers to come forward to help promote organ donation - with photo and quote from Roger Dobson.

Friends remember campaigner Nick (Citizen) p41

Lovely near full page dedicated to former employee Nick Adams with quotes from Steve Rowe and Chaplain John Thompson.

Hospital to decide whether visitors' ban will continue (Citizen) p15

Positve informative new item with comment from Dr Sean Elyan as arranged by the Communications Team.

See also: Visiting ban will be reviewed at bug hit hospital (Echo) p17

As above

Tuesday 17th February

A&E 'only for emergencies' reminder (Echo/ Citizen) p20

Short news item with quote and photo of Dr Tom Llewellyn asking patients to use our ED's more appropriately.

Patients give a big thumbs up to their emergency treatment  (Echo/ Citizen) p20

Near full page article regarding the success of the Friends and Family Test in ED with 90% of patients who responded saying they would recommend our services to their friends and family. With statement from Trust spokesman and two happy former patients. With large photo of GRH in the sun.

Two wards stay closed in wake of bug outbreak (Citizen) p2

Short news item re Norovirus ward restrictions update with positive comment from Maggie Arnold. Balanced and informed by facts issued by the Communications Team.

See also: Two hospital wards stay off limits to visitors after bug outbreak (Echo) p2

As above

Weight management (Inside Health BBC Radio 4)

Psychologist Gail Bohin and DietitionJanet Passey interviewed in this hugely positive feature highlighting the positiveservice we provide. As arranged by the Communications Team. Audio available for one week following broadcast.

Wednesday 18th February

Weight management (BBC Radio Gloucestershire)

Breakfast show. Focus more on their FOI figures but included excellent interview with Psychologist Gail Bohin 

'Medics are fobbing us off over our son's low weight' (Citizen) p2&3

Negative patient experience, with comment from Trust spokesman as issued by the Communications Team

see also online reaction to the story p11 & editorial comment p10

see also: Parents desperate for help with toddler who won't eat (Echo) p2

Two year old who eats nothing but biscuits weighs the same as a three month old baby and his mother blames his doctors for not fixing his diet (Daily Mail) 

As above

see also: Two year old's biscuit obsession puzzles medics (Western Daily Press)

As above

Thursday 19th February

Of interest: Women using Hope House reassured that anti-abortion protest will not affect their treatment (Citizen)

The GCS provides reassurance over anti-abortion campaigners at the site of the specialist services that are provided by GCS but are located on our Gloucestershire Royal Hospital site. Features a photograph of our Hospital entrance.

Mum hopes talk will find solution for tot (Citizen) p3

Short follow up article. Hard copy only available from the Communications Team for one week following publication.

see also: Mum's hope for son after diet is shown by story (Echo) p5

Bigger version of above adding that the couple were disappointed that our doctors did not agree to tube feed the child during a recent stay in our hospitals. Hard copy only available from the Communications Team for one week following publication.

Parents need more NHS reassurance (Echo letters) p10

See also: What tests were done for this boy (Echo letters) p10

Letters from readers criticising our support for this and another child. Hard copy only available from the Communications Team for one week following publication.

Friday 20th February

Nearly a quarter of children in Gloucestershire are starting school overweight (Citizen) p28

Article focuses on PHE figures and a Ch4 programme Junk Foods however ends with the statement: According to Gloucestershire Hospitals NHS Trust if current obesity trends continue the number of obese adults in Gloucestershire will increase to 40 per cent over the next 20 years – which will put considerable strain on health and social care services.

NHS Praised for Reservist support (Citizen & Echo) p28

Positive news item, our organisation received an award for our support of reservist staff members. With quote from HR's Mike Seeley.


Tweets of the week

Tributes for @GlosLabour and @gloshospitals stalwart Nick Adams @sophygardneruc @UKLabour bit.ly/1Jhpouj pic.twitter.com/DyxtNDDJiG

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Quite worrying that you ring @gloshospitals to ask how a patient is, they tell you but don't even ask who you are! #patientconfidentiality


Mum still in hospital. Says she couldn't be getting better care. Thanks @gloshospitals

#HeartNews Visitor suspension on most wards at Gloucestershire Royal Hospital will continue this weekend #Norovirus @gloshospitals

@gloshospitals Why does WRVS cafe in Oncology Dept,CGH not have mugs with handles that are accessible to people with upper limb impairments?

@CUBcass That's great. #skintoskin so many benefits for babies and women. Working on getting CUB @gloshospitals

The old people coming in to hospital in Gloucester and Cheltenham are gems, helping them brightens up my day

#cakeselfie selling cakes for the @gloshospitals #webakethedifference baking competition, raising money for @ageuk. pic.twitter.com/n2JUBp95QO

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I should have switched to private healthcare a year ago. Currently having my time wasted, again, by @gloshospitals. Define "appointment"...

@GFirstLEP Very proud to have 4 @gloshospitals nominees for Health Education Southwest Apprenticeship awards invited to award ceremony 9/03

Can't THANK Rapid Response Team enough for today! Just home & ready for bed. Have left Larry @ Cheltenham General Hospital. #sleep

Excellent though Gloucester Royal Hospital is, £5.90 for parking. £5.90! And hope Son No. 1 never has to pay for meds. 10 different sorts!

The staff at Gloucester Royal Hospital couldn't have been kinder yesterday. Good luck to Consultant Colin, & Optician Penny for the future!

Gloucester royal hospital a shining example of how not to treat people #awful #animalsgetbettertreatment

Gloucester hospital are absolute wa%$&*^s


HUGE thank you to everyone in A&E and radiology who looked after my Mum's broken wrist this afternoon. We couldn't have asked for better care.smile emoticon

Our Specialist Weight Management Service has been under the spotlight this week, being featured on BBC Radio Gloucestershire's breakfast show this morning and on Radio 4's Inside Health programme last night. Listen again to Inside Health here: www.bbc.co.uk/programmes/b052j57z

To find out more about the service, which offers a range of support focused on the individual patient, look at our website: http://bit.ly/1Blb5R8


NHS Choices


Website feedback

Veronica Jones

Excellent A and E

 I want to thank all the staff for their skill and understanding yesterday afternoon (14 feb) after I fractured my wrist. i was seen promptly and met with understanding as I have severe ME and so need a trolley as I cannot sit up in a wheelchair without relapsing badly for months. You hear these awful stories of A and E but mine was very good indeed. A nurse even made my friend a coffee. I had expected we might be there for hours so was pleasantly surprised amd I was home in time for my evening carer,s call. Very many thanks to all concerned



Outline - Staff Magazine - October 2013

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Gloucestershire Hospitals NHS Foundation Trust | Communications Team 
Trust HQ, 1 College Lawn, Cheltenham, GL53 7AG | Tel 0300 422 4722 | Email comms@glos.nhs.uk