February Week 4

Saturday 21st February

And another thing... The NHS - we won't know what we've got 'til its gone (Echo)

Positive patient experience as written by Echo reporter Aled Thomas

Hospitals' Norovirus plea to visitors - stay away (Western Daily Press) 

A roundup of local hospials in the South West which have been affected by Norovirus, including ours.

See also: Please: stay away from... (Shepton Mallet Journal)

As above

Sunday 22nd February


Monday 23rd February

Siemens ultrashound systems help Cheltenham clinic offer better diagnoses (Zenopa)

Looks like this has been taken from an industry press release - details a new ultrasound purchase of four untis in the Thirlestaine Breast Centre.

Tuesday 24th February

Cancer patients left waiting as county misses its targets (Citizen & Echo) p20

Following a Labour party press release, the article claims that a quarter of cancer patients in the County have not been receiving treatment within two months of diagnosis. With comment from our Director of Service Delivery Eric Gatling who highlights increased demand for our services and work underway to address the shortfall. Main story of Health page.

Incentives for returning nurses (Citizen & Echo) p20

Positive news item flagging up our work to recruit nurses as issued by our Communications Team. Hard copy only available from the Communications Team for one week following publication.

Big interview: Meet Pippa Medcalf, who refused to turn a blind eye to Gloucester's homlessness problem (Citizen)

Re-run of the Stroud life interview two weeks ago as arranged by the Communications Team. Positive article regarding Pippa and our collaboration with homeless project GEAR.

See also: Giving homeless the proper Time to Heal (Echo) p28

as above half page version

Wednesday 25th February

Gloucestershire hospitals inspectors hold 'listening events' (BBC Radio Gloucestershire)

News regarding the CQC inspection public events. Item features a large photo of GRH

Thursday 26th February

Of interest: Day of action in Gloucester to 'save the NHS' (Citizen)

News item flagging up a day of action to be held on Saturday

Friday 27th February


Tweets of the week

@DanChipperfield @GlosLabour @gloshospitals I worked alongside Nick for several years. Very sad news!!! RIP NICK!!!

Cheltenham Hospital. As imposing on the inside as it is on the outside. instagram.com/p/zXtJX1IP31/

Have you seen our new maternity pages yet? It's much easier to find the information you need: bit.ly/1BerVSd pic.twitter.com/5YNVhr2sqQ

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Artwork is providing enjoyment and distraction @gloshospitals ow.ly/JzD8m

@gloshospitals @GlosCathedral #CaringChorus. The weather may have been not very nice outside but our rehearsal was brilliant!

A&E = Accident & Emergency. Why would we recommend or otherwise? @gloshospitals @MartinChelt Needed NOW! No time to go elsewhere!

"@sky1 @gloshospitals what?!! 'Glen has worked as medic in conflict zones; how will he find the conflict at CGH? pic.twitter.com/zfKGbmrMID"

tripped over a dead pigeon outside gloucester hospital today.. why

So glad that hospital placement in Gloucester is finally over 🙌

Always have an early start when I'm working at Cheltenham hospital but they also do a good breakfast

I would have cried if I had to stay in at cheltenham hospital😒😖

Our ED trainee Emma Colley speaks to Kate from the Citizen about her role at GRH pic.twitter.com/zGYzJuryZz

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Sarah Berry commented on a link Gloucestershire Royal Hospital shared.

 You are a joy to read about. Someone not only in a position to help but you do and you do it well. Thank you for caring. In France recently we did a rucksack project for the homeless ....it's not enough but it is a start. Xxx

NHS Choices

Anonymous gave Accident and emergency services at Cheltenham General Hospital a rating of 1 stars

Not impressed 

I was told I was going to a ward for further blood tests and this was overridden by 2 doctors. No one seems to listen. Fortunately, I think I am on but was discharged without knowing results of blood test. Definitely don't want to go there again, but there again this is Gloucestershire and good health care doesn't happen here. My little dog gets better treatment at the vets!

Visited in February 2015. Posted on 24 February 2015

Paul Broad gave Ear, Nose & Throat at Gloucestershire Royal Hospital a rating of 5 stars

ENT and audiology appointments 

I was seen on 17/02/15 by audiology and then the consultant. All very pleasant and organised. The consultant recommended I made appointment with audiologist again to look at alternative hearing aid system. I reported to the desk and was told next appointment wouldn't be for several weeks but they phoned through to check this was correct. One of the audiologists however fitted me in with an appointment straight away, despite the fact that is was really her allocated administration time and she had no obligation to see me. This was extremely caring and helpful. The fitting took some while and I was the last patient out of the ENT and must have kept her at the end of a busy day. I was very impressed and the new aids worked well in the classroom today. 

Thanks and well done ENT!

Visited in February 2015. Posted on 23 February 2015

Sarah Wallace gave Accident and emergency services at Gloucestershire Royal Hospital a rating of 5 stars

A&E attendance with a child 

Attended A&E last night at Gloucester Royal Hospital and really good experience - in and out within 2 hours with nurse led triage, seen by doctor, x-ray and then advised no lasting injury and home. Thank you GRH - good approach with a child - fast and efficient.

Visited in February 2015. Posted on 13 February 2015


Website feedback

Mrs ME Morris GRH

 My son broke his ankle last week and I would like to extend my thanks to the whole team who dealt with his care. He was seen quickly and efficiently by the whole A & E team and also by imaging. He returned 2 days later for a fracture clinic appointment and again was treated with courtesy, respect and in a professional manner. In the current climate of knocking the NHS I strongly feel that praise should be given where it's due. Well done everyone - you are appreciated. L


As a regular visitor to GRH with a rare condition I meet many nursing staff. Despite it being exceptionally busy Nurse Naomi Brooke was absolutely fantastic. She was compassionate, took time to understand my condition and her kindness towards me was very much appreciated. Naomi couldn't have supported me more with her assistance throughout my kidney pain episode and I feel she should receive the recognition she deserves from her superiors.

Please could some staff be a bit more friendly and could they state things in a more polite tone rather than a harsh one. Thank you. NB this does not apply to all as a lot of staff are amazingly kind and professional




Outline - Staff Magazine - October 2013

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Gloucestershire Hospitals NHS Foundation Trust | Communications Team 
Trust HQ, 1 College Lawn, Cheltenham, GL53 7AG | Tel 0300 422 4722 | Email comms@glos.nhs.uk