January Week 1

Saturday 3rd

Your lives (Citizen) p25

Full page photo gallery and article featuring new parents with babies taken on New Years Day in our hospitals. Hard copy only.

see also: Life & Times (Citizen) p23

as above

Sunday 4th

Gloucestershire Hospitals declare major incident (BBC News)

Covers the major incident. Also covered on BBC Radio Gloucestershire throughout the day. Sean Elyan interviewed live on the Breakfast Show.

Major incident declared in Gloucestershire Hospitals (ITV West Country News)

As above, but interview provided by Tom Llewellyn used in bulletins throughout day and also used by ITN (ITV national news)

Major incident declared at two Gloucestershire Hospitals (Glos Gazette)

As above


Monday 5th

Cheltenham MP Martin Horwood blasts Gloucestershire Hospitals after first hand experience of weekend crisis (Echo) 

The politician shares his experience of care when his mother was taken to A&E over the weekend and had to wait to be seen. He relates this to the changes made to ED overnight.

Desperate Jeremy Hunt gives hospital bosses 4 HOURS to save NHS as Tories resort to panic measures (Mirror)

Our hospitals are mentioned in the article

'Major incidents' declared at English hospitals (BBC News England)

As above - linked in relation to other hospitals

Major incident at English hospitals (Gazette series)

As above

Chaos in casualty: Five hospitals declare major incidents... (Daily Mail)

As above, however features a quote from an unnamed former patient who claimed that 'people were screaming in agony' in the Day Surgery Unit and claimed lives were being put at risk. With quote from Tom Llewellyn.

Gloucestershire Royal and Cheltenham General Hospitals declare major incidents due to flood of patients (Western Daily Press)

As above with full information on alternatives to ED as issued in our press release.

People in the news (Citizen) p21

Photo gallery page with photos tajen of a new mum on Christmas day and of the mayor and a patient in our Children's Ward. Hard copy only available for one week after publication from the Communication Team (see below)

Tackling tragedy of drug deaths (Citizen) p7

article based on figures obtained via FOI regarding the number of young people who have been treated for drug overdoses over the last 12 months. Hard copy only available for one week after publication from the Communication Team (see below).

County woman's Ebola scare over (Citizen) p3

Discusses an ebola scare at GWH in Swindon. mentions preparations at our hospitals for such incidents. Hard copy only available for one week after publication from the Communication Team (see below)

see also: Treatment continues as test for ebola on woman negative (Echo) p2

as above

Community News (Echo) p24

Features photos of parents of two babies born at our hospitals on Boxing Day.

Brian's determination helps the county's fight on cancer (Echo) p9

Article about Brian Chaplain, a former patient who has campaigned for Brachytherapy to be adopted in the county several years ago. It mentions that we provide this in the county and the photo of Brian is taken outside the entrance of our hospital.

NHS Crisis: Five hospitals declare 'major incidnets' over surge in A&E demand (Independent)

National story with focus on GHNHSFT and photo of GRH

Gloucestershire emergency departments continue to cope with massive demand as NHS targets reveal national waiting times (Echo)

As above with quote from a Trust spokesman and background as detailed in a press release

Hospital Trust declares 'state of emergency' after A&E is overrun with patients (Metro)

As above with photos taken outside A&E at GRH

See also: Second hospital Trust declares 'major incident' as NHS struggles with winter demand (Metro)

'Major incident' declared at 6 major NHS hospitals due to unprecedented demand (International Business Times)

As above

Scarborough hospital declares major incident over 'unprecidented' demand (Guardian) 

Relates our hospitals to the situation in Scarborough.

Extra NHS staff drafted in to solve 'major incident' at Staffordshire Hospitals (The Sentinel)

Article focus is on Royal Stoke Hospital, but also highlights our hospitals.

Stretched Lincolnshire Hospitals put on 'black alert' from A&E demand (Lincolnshire Echo)

Our hospitals are named in the article

Royal Surrey County Hospital A&E under severe pressure (Surrey Mirror)

Our hospitals are named in the article

"Patients are staying longer" NHS spokesman on A&E difficulties (ITV West Country)

Update features a quote from Tom Llewellyn

Tuesday 6th

Major incident at Gloucestershire Hospitals (Gazette Series)

As above

A&E waiting times at 'worst level for a decade' (ITV News)

News update with reference to our hospitals.

High demand at Gloucestershire A&E promps major alert (Nursing Times)

As above with comment from Trust spokeswoman

News digest (Nursing Standard)

 Mentions our hospitals as raising the alarm about full-to-bursting 

81yearold left on trolley... (Express)

Patient experience is not related to our hospitals however we are mentioned in a 'so-called "major incidents"' update in the article.

Our NHS is dying as hospitals go into meltdown with worst waiting times in a decade (Mirror)

Our hospitals are mentioned in the body of the story.

A&E figures: Cambridge University Hospitals is worst performing trust in the Country) (Cambridge News)

Our hospitals are mentioned in the body of the story.

Croydon University Hospital declares 'major internal incident' over A&E demand (Croydon Advertiser)

Our hospitals are mentioned in the body of the story.

Crisis at hospitals (Echo) p1&8

MP blasts hospitals after his experience of weekend crisis - full page article regarding MP Martin Horwood's thoughts on A&E pressures. With comment from Dr Tom Llewellyn. Hard copy only available for one week after publication from the Communication Team (see below)

see also: Comment: Think before you make that visit (Echo) p10

Editorial advises readers to check before going to ED and speculates on cause of pressures such as people not being able to get GP appointments. Hard copy only available for one week after publication from the Communication Team (see below)

see also online: When should I go to A&E at Cheltenham and when should I go to Gloucestershire Royal? (Echo)

Proactive positive information piece featuring the easy to understand graphic as provided by the Communications Team

A&E departments under fire in rising tide of patient anger (Echo & Citizen) p22

Healthwatch claim more people are complaining to them about long waiting times in ED in this Health & Wellbeing article. Healthatch spokesman claims there is confusion regarding A&E at CGH. Hard copy only available for one week after publication from the Communication Team (see below)

Major incident declared as patients flood in to A&E (Citizen) p6

Summary of A&E presssures and quote from Dr Tom Llewellyn

Patients urged to use other options after major incidents declared at Gloucestershire's two main hospitals (Stroud News and Journal)

As above

A&E crisis explodes: off duty nurses are begged on Twitter to work longer... (Daily Mail)

National article regarding ten hospitals with some focus on our hospitals.

A&E patients report quick, professional treatment at 'critical' hospital (Guardian) 

Positive article on the above with quotes from happy patients at GRH

Eight more hospitals declare critical incidents as demand surges (Guardian)

National article with mention of our hospitals

Hospitals are overrun by non-urgent A&E patients (The Times)

Subscription article, focus on our A&E depts with Getty image of GRH entrance

A&E crisis: souring numbers of hospitals declare major incidents (The Telegraph)

National article listing all hospitals undergoing a major incident

Besieged Nottingham hospitals tweet for help (Nottingham Post)

Main story focussed on Nottingham, however focus on CGH & GRH stating a spokesman for us claimed that 'around 30% people attending had non-urgent ailments'.

Major incident declared at Walsall Manor Hospital as NHS faces pressures (Express and Star)

Mentions our situation at the bottom of the article.

Hospitals in capital under acute pressure as experts say NHS is in 'critical state' (London Evening Standard)

Focus on our announcement and then relates story to London hospitals.

All but one of the region's hospitals fail to meet A&E targets (ITV News)

Focus on the 4 hour wait targets, highlights our major incident staus later in the story for context.

FactCheck: is the health service in meltdown? (Channel 4 News)

A focus on the politics of the NHS, Major incident status and possible diagnosis.

Royal Surrey County Hospital A&E under severe pressure (Surrey Mirror)

Our hospitals named in the article - states our 'departments buckled under pressure'

A&E Waiting times England's worst for a decade (Yahoo)

Our hospitals and status named in the article

Wednesday 7th

 Gloucestershire hospitals major incident status to continue (BBC News - Gloucestershire)

As above - on air coverage throughout day

Retired teacher tells how he spent 20 hours on trolley (Daily Mail)

The heading is not about our hospitals, however our photo of CGH is featured and we are linked to the story by the subheading CGH was one of 13 hospitals to declare 'major incidents' in just 48 hours and further down, in the article, a list of all hospitals is paired with a quote extract: "The NHS is on the brink of disaster".

Pressure still as situation improves at Ashford and St Peters (Surrey Comet)

Refers to our hospitals as still being under pressure

Cameron denies the NHS is on brink of disaster as problems mount (Western Daily Press)

as above

Read more: http://www.westerndailypress.co.uk/Cameron-denies-NHS-brink-disaster-problems-mount/story-25815861-detail/story.html#ixzz3On8freER 
Follow us: @WesternDaily on Twitter | WesternDaily on Facebook

A&E crisis: NHS 111 helpline 'to blame' (Express) 

Our hospitals mentioned in article.

Government rejects call for emergency summit to tackle A&E crisis (Guardian) 

Main focus on other hospital however we are mentioned

Croydon University hospital A&E demand 'back to normal' (Croydon Advertiser)

Our hospitals are named in the article

'Major incidents' remain at hospitals in England (BBC National)

As above

Gloucestershire Hospitals at breaking point as emergency situation declared (Echo)

As above

Political interference is not the answer to hospital crisis (Worcester News)

Mentions our hospitals early in the article but focus is clearly on Worcester

MP's major incident claims over Cheltenham A&E overnight closure (BBC News Gloucestershire)

MP Martin Horwood blames management decisions for the major incident status

Martin Horwood grills PM at PMQs over A&E crisis... (Echo)

He said: “The local trust seems to be blaming patients for making bad choices, but will the Prime Minister find out why so many 111 calls end in A&E, why trusts such as ours route so many unplanned admissions through A&E and why emergency doctors cannot be provided at night in Cheltenham, all of which seems calculated to make normal winter pressures worse?" The PM responded: “Gloucestershire has had £3.6 million of the £700 million of winter pressure money that we have produced, and it should use that money to make sure it provides the best possible service it can".

Non-urgent surgeries cancelled at CGH and GRH (Echo)

as above

Gloucestershire Royal and Cheltenham General Hospitals remain in major internal incident status (Citizen)

Short update article regarding the A&E status

NHS hospital meltdown: Top doctors say we have NEVER had it so bad (Mirror)

National update re A&E (Western Daily Press)

see also: 'Intolerable pressure' on A&E staff as hospitals hit crisis point (Western Daily Press)

A&E crisis hits the Cotswolds (Cotswold Journal)

Update on the above

A&E summit is needed to find a fix, Labour tells government (BBC National)

Update on the above national focus, but mentions our hospitals

Thursday 8th 

Creaking NHS but chiefs rake it in (The Sun) p10&11

double page spread with new angle on the pressures on A&E looking at Exec's salaries including our own. Hard copy only available for one week after publication from the Communication Team (see below)

Facebook and online reaction to top stories (Echo) p10

Supportive comment from reader calling on fellow readers to think hard about using A&E and Hard copy only available for one week after publication from the Communication Team (see below)

Patients left waiting for ops as hospitals cancel surgeries (Echo) p2

A Trust employee expresses his frustration after his knee operation is cancelled. With quote from Trust spokesman as issued by the Communications Team. Hard copy only available for one week after publication from the Communication Team (see below)

Find out the latest waiting times at CGH and GRH as both remain in 'major incident' status (Echo)

As above

NHS in critical condition... (The independent)

As above

Bed blocking blamed for the crisis in A&E (Western Daily Press)

Mentions the emergency measures are in place for a third day in Gloucestershire, but is a national debate re bed blocking

Friday 9th

£2 Million spent on delayed discharges at Gloucestershire's Hospitals it is claimed (Citizen) p21

Shadow Care Minister Liz Kendall speaks at a care summit in Gloucester

Gloucestershire Royal and Cheltenham General hospitals still at crisis point (Citizen)

As above

Martin Kirby Column; going potty, aiming high and sick of queues (Citizen)

Columnist puts the A&E pressures down to socient and the lack of willingness to wait for anything.

Chalk Vs Horwood (Echo) p1&9

Political debate regarding A&E. Alex Chalk attacks MP Martin Horwood for letting down public over A&E changes at CGH.

This is fifth time surgery's been cancelled (Citizen) p20

A Trust employee expresses his frustration after his knee operation is cancelled. With quote from Trust spokesman as issued by the Communications Team. Hard copy only available for one week after publication from the Communication Team (see below)

GPs begged to work on New Years Day... (Daily Mail)

Latest update re A&E pressures. Our hospitals are listed further down the article.

Consider alternative options to A&E, public urged as Gloucestershire Hospitals... (Citizen) 

Dr Tom Llewellyn provides advice re members of the public choosing well.

Funding cuts produce crisis in UK Accident and Emergency services (World Socialist Web Site)

Discusses national A&E situation

Tweets of the week




NHS Choices feedback


Website feedback

Averil Kear 

Visit to Opthalmology 

On Friday 2nd January 2015 I visited Glos Royal Opthalmology Dept with my 97 year old mother Phyllis Bartlett. I would like to extend my grateful thanks to Jane Hardman and her colleague who treated mother with such patience and understanding. Not only did they find her a cushion to support her back but they made her a cup of tea and took their time explaining what was going to happen with her angiogram. Although it was a difficult experience for mother they both made sure that they made her as comfortable as possible. Shining stars of the NHS. 

Jennifer Tarling 

Complaint about ambulance crew who picked me up from archdeacon street and took me to Cheltenham hospital on Sunday 28December 

The ambulance crew were extremely rude and would not help me into the ambulance and the woman spoke to me as if I was a nuisance whilst I was being transported in the ambulance and I was being sick and she shoved a bowl in my face 

Elizabeth Watkins 

Edward Watkins admission to A& E on Monday 22 Dec. 

I would like to say a very big Thank You to all the A&E Staff who treated my husband on the 22nd December 2014. He collapsed on a train in Gloucester station. We were traveling from Newport to Notttingham at the time. The Paramedics were called and they arrived very quickly and examined my husband. They admitted him to Gloucester Hospital. My husband was treated with such care and professionalism by everyone. We were all treated with such respect too. Please pass on our thanks to all your Staff: A & E. The Assessment Centre and Ward 9a. Thank you so much. 

Edna Lee 

Website - Battledown Ward 

I was just looking through the site about wards at CGH and see that Battledown Ward is still mention as having a day unit etc. Battledown Ward closed in February 2014, and only the outpatient service exists now. Who is responsible for making sure information like this is up to date? 

Susan Cleaver - Frank Reeves 

My father has had a massive stroke leaving him paralysed down one side and unable to move . He is being discharged and a care package arranged for the day but no night facilities. The staff are aware that my mother is in the process of being diagnosed with dementia and needs 24 hour care herself. My father has no washing facilities in place other than a downstairs toilet but is being discharged on 31st December to go home. I want to put in writing that I am not happy about this as I feel the provision is inadequate and I am concerned for both of their safety and wellbeing., I feel at the very least he should go into some rehab unit to prepare him for his new life at home. Please respond asap . thank you.


Outline - Staff Magazine - October 2013

Outline Magazine




Press Releases



Gloucestershire Hospitals NHS Foundation Trust | Communications Team 
Trust HQ, 1 College Lawn, Cheltenham, GL53 7AG | Tel 0300 422 4722 | Email comms@glos.nhs.uk