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January Week 3

Saturday 17th

Valuable lesson in value of free NHS (Echo) p35

Independent candidate for Cheltenham Richard Lupson-Darnell shares his positive and seamless experience of the NHS including ED.

Former MP calls for A&E reinstatement at General (Echo) p8

Coverage of Lord Jones' speech at the House of Lords last week. With response from our Chief Exec.

Tributes for mother of four who died day after cycle fall (Echo) p2 

Coverage of a woman who died after a fall from her bike. With comment from Trust spokesman as issued by the Communications Team.

see also: Tributes paid to Cheltenham mother Michele Cooper, who died after bicycle fall (Western Daily Press)

Bike Fall victim named as mother of four children (Citizen) p2

As above

Queues of traffic lead to hospital (Citizen) p9

Photo of queues into our multi-storey car park and wrongly linking this with the knock on effect of the major incident.

Sunday 18th


Monday 19th

Winter pressures and the NHS (ITV Good Morning Britain)

Filmed outside CGH at 7am. Will need to register to view.

Behind the scenes of the NHS in Gloucestershire (BBC Radio Gloucestershire)

The first of a weeks worth of focus on the NHS in the county, played interview with Paul Jennings.

Thanks for easing problems in A&E - but don't let up yet (Echo & Citizen) p41

Submitted column from Tom Llewellyn thanking the public for their support over the last few weeks and explaining that we are still under pressure.

People asked to think before going to A&E or dialling 999 (Cotwold Journal)

Mentions us in relation lo the major incident.

Tuesday 20th

Waiting times at A&E still failing to make targets (Echo & Citizen) p29

Short news item in the Health and Wellbeing pages regarding waiting times. With quote from our Chief Exec regarding high demand.

Staff excited ahead of Princess Royal's official opening (Echo) 

Mentions us in relation to our involvement of the mobile chemo service

NHS Crisis: Hospitals are facing a 'second tsunami' says health chief (Daily Star)

We are mentioned in relation to this article.

Reducing pressure on GP surgeries (BBC Radio Gloucestershire)

Second day of the focus on the 'Behind the scened of the NHS' series - discusses alternatives to ED and GP surgeries. Audio available for six days following broadcst

Wednesday 21st

Community Hospitals open new beds (BBC Radio Gloucestershire)

Third part of the 'Behind the scened of the NHS' series - the focus is on GCS and how community hospitals temporarily opened beds during the crisis to ease pressure on our hospitals.

Thanks for the fabulous care during stay at GRH (Citizen) p10

Near full page focus on highly positive patient experience two weeks ago. Hard copy only available from the Communications Team for one week following publication.

Thursday 22nd

Praise where it is due for health care (Echo) p10

Positive patient experience letter praising treatment at both of our hospitals (as well as other NHS providers). The author was a relative of a former patient and said of all concerned: 'not only did all these people care for my mother, they also looked out for her family too. Praise where praise is due.'


Friday 23rd

Gloucestershire Hospitals (BBC Radio Gloucestershire)

The description online read:   It's been dominating the headlines - and our lives - recently - and this week we've been behind the scenes of the NHS - looking at how it works...and how staff have coped with the immense strain on the system..... A major incident at the county's 2 main hospitals which lasted 11 days, extra beds made available to cope with the pressure, double the workload for the team responsible for discharging people....and the busiest ever day for the out of hours GP service. That's been the reality for Gloucestershire's Health Service in the past few weeks - and this week we've looked at the care for people at home, the role of the GP and Pharmacy, the community hospitals and the struggles training and recruiting staff. Today we turn our attention to where this all started - the acute hospitals - and talk to Dr Frank Harsent is the Chief Executive of Gloucestershire Hospitals NHS Foundation Trust.

Our Chief Executive joined Mark Cummings in the studio just after 8am for a positive interview where he thanked our staff and our patients and gave the figure of appointments we had to rearrange during the internal critical incident which was low. Mark Cummings pushed our Chief Exec to comment on  partnership working, 111, Martin Horwood and the future. Our Medical Director Dr Sean Elyan provided BBC journalist with a guided tour of our hospitals, explaining how patients go through our hospitals and speaking to the teams involved. Extracts from this has been played throughout the programme with positive response from the team. Audio available for six days following broadcast.

Help to relieve A&E pressures (Gloucesters Citizen) p10

MP Richard Graham writes a supportive letter to the paper regarding our A&E services. Hard copy only available from the communications Team for one week following publication. 

Tweets of the week

#Gloucester Royal Hospital Day Surgery staff were brilliant, despite pressure to move patients through as quickly as possible.

Well 4th time lucky @gloshospitals no cancellations please @AtrialFibUK

We have some pretty awesome obstetricians and midwives @gloshospitals

@gloshospitals The ladies at the Lansdown Suite are Reassuring, informative & caring. Made my unpleasant procedure less terrifying. #Chelt 💕





Nicola Smith  5 starI can't thank Mr Kugan and his team enough I'm so pleased I cried when they took the bandages of I'm so happy thank you Mr kugan
Bob McDonald  5 starThe co-ordination from Gloucestershire royal with care workers on the release of our daughter following a stroke is FANTATIC. NHS staff are a credit to use all. Many thanks.


Gloucestershire Hospitals NHS Foundation Trust 
The staff bake-off is back! Round One is being judged and the cakes are now being sold in Foster's Restaurant at GRH for charity. Please come along and buy to help raise money for the Alzheimer's Society.#webakethedifference
Photo: The staff bake-off is back! Round One is being judged and the cakes are now being sold in Foster's Restaurant at GRH for charity. Please come along and buy to help raise money for the Alzheimer's Society. #webakethedifference
513 people reached
Rebecca Budd Well done to those who took part and I was lucky enough to sample a piece which was lovely! All proceeds of cake sale going to charity so another worth while cause supported
Simon Hooper Now that looks delicious....


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Outline - Staff Magazine - October 2013

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Gloucestershire Hospitals NHS Foundation Trust | Communications Team 
Trust HQ, 1 College Lawn, Cheltenham, GL53 7AG | Tel 0300 422 4722 | Email