June Week 1
Saturday 30th May
Hospital treatment was excellent and staff professional (Echo letters) p10
Near full page diary-style letter regarding one patient's positive experience of a total knee replacement at CGH. The former patient says of the staff on Alstone Ward "The staff were fantastic, a great bunch of people! from the young nurses to he staff sister and all the carers". The letter is concluded with the following: My experiences obtained at Cheltenham NHS hospital have been fantastic, my very best and kindest regards to all staff at this hospital, in particular the staff on Alstone Ward. Mr H. Gosal treated me with a great deal of understanding and a great deal of professionalism..."
Sunday 31st May
Monday 1st June
Doctor backs Tewkesbury dad's bid to be rehoused over claims mould is making his baby ill (Echo)
CGH Housekeeping Assistant Damian Wisniewski has a letter from a consultant dermatologist which supports his desire for be re-homed because the mould is affecting his son's eczema.
The letter, signed by Dr W Porter, from Gloucestershire Royal Hospital, reads: "This baby has quite severe eczema and needs appropriate housing.
"A house that is contaminated by smoke or mould is not ideal and I will support this family's claim for alternative accommodation."
Free wifi keeps patients in loop at key county hospitals (Echo/Citizen) p38
Article follows press release issued by our Communications Team regarding Smartcare and free wifi, to be made available to patients from September at GHR and CGH.
Tuesday 2nd June
Mum warns parents of rare form of meningitis... (Citizen) p1
A young boy died at GRH in February - his mum raises awareness
NHS staff sickess (BBC Radio Gloucestershire)
Mark Cummings show focuses on staff sickness figs at our hospitals - £6.5m per annum. Our Director of HR & OD Dave Smith is interviewed.
Wednesday 3rd June
Carers Week highlights the plight of dementia patients (Echo & Citizen) p24
positive, near full page, article highlighting our support of the John's campaign following a press release issued by our Communications Team. With a quote from our Head of Patient experience Heather Beer.
NHS Trust sees satisfaction rise (Echo & Citizen) p17
Our Friends and family test scores have improved - short, positive news item highlights this good news and a comment is included from a Trust spokesman.
After 70 years of marriage... (Citizen)
The family of a devoted couple who died within weeks of each other thank thank staff at wards 8a and 9a at Gloucestershire Royal Hospital.
Thursday 4th June
Mindfulness on the NHS (High50)
The online article mentions that we use this technique to treat pain and links to our web pages.
Starting with health (Gloucestershire Echo) p11
MP Alex Chalk mentions a speech he made on Tuesday regarding his commitment to fight for a first class hospital in Cheltenham in a health debate.
Friday 5th June
Tweets of the week
In Volunteers Week, we'd like to thank all our amazing hospital volunteers who do so much to support and help patients and staff. They make a very important contribution and their distinctive red shirts make them very recognisable in our wards and departments.
During this week, we also celebrate the many members of our staff who give up their own time to volunteer for charities and organisations at home and abroad.
Today we said goodbye to Brendan Flanagan, our Acting Head of Information, after 25 years of loyal service. Thank you Brendan for all your hard work and dedication - we'll miss you and good luck with your new job!
03/06/15 I attended for a urine flow rate test. I feel that I must complement the nurse in charge. Such sensitive issue could have been an embarrassing and unpleasant experience. However, the nurse involved in the process ( sorry I didn't get her name) performed her duties with good grace and humour and put me completely at ease. What could have been an unpleasant experience turned out to be anything but. A big pat on the back and thank you to the lady concerned. Please express my gratitude to the lady.
How can you improve on perfection.
This evening I had to attend Cheltenham General Hopsital out of hours department. It was my first visit to Cheltenham General as normally I would attend Gloucester Royal Hospital. My appointment, despite being 20minutes late, was by far one of the best appointments/experiences I have ever had in hospital. Kate Stanley, the doctor on shift, was sympathetic, thorough, caring and professional. Everything was explained so clearly and I didn't feel like a hassle. I would like Cheltenham General to be aware of what a fantastic service Kate is delivering!