Saturday 13th June
Investigation into A&E Waiting times (Echo) p11
Following on from the article last week, readers provide feedback, 3/4 were positive.
Sunday 14th June
Monday 15th June
Tuesday 16th June
Stop knocking NHS, roll up sleeves and pitch in (Citizen) p10
Readers letter from a former patient who responds to criticism of our A&Es following the Monitor announcement. The reader describes his positive patient experience in detail. He says: "We have a wonderful crowd of NHS people, working most of the time at full stretch in our A&E. So no more words, roll up your sleeves, pitch in to the A&E and find out what it's like to work for a living in the reality of A&E. The Outpatients fracture clinic staff are a real bunch of darlings... so please stop knocking the NHS.
Behind closed doors conference (BBC Radio Gloucestershire)
Our HR Director Dave Smith talks about supporting staff experiencing domestic abuse, our safeguarding policy and attending the conference. Positive pre-recorded interview on the Mark Cummings Show used in the feature and news bulletins as top story.
Wednesday 17th June
Staff trained to join fraud fight (Echo & Citizen) p15
News item lifted from Outline Magazine with quote from Local Counter Fraud Specialist Sallie Cheung.
Spotlight on learning disabled (Echo & Citizen) p15
News item lifted from Outline Magazine regarding Learning Disability Awareness Week with quote from Jan Marriott.
Thank you to staff for fantastic care (Echo) p10
Relative writes to the paper to "thank the angels on ward 8b at Gloucestershire Royal Hospital for the love, care and dedication they all showed my dad Richard Barker."
Tweets of the week
Rachael Larder gave Oral and Maxillofacial Surgery at Gloucestershire Royal Hospital a rating of 5 stars
I had a wisdom tooth taken out at the Gloucestershire Royal on Wednesday 10th June 2015. I wish I could remember the names of the surgeon and the nurses that helped me that day, because I can't thank them enough. To say I was anxious was a serious understatement. I've been lucky enough to never have had to have an extraction or a filling before so I didn't know what to expect. I got myself into quite a state, so much so that I started to loose the feeling in my limbs! The team were so kind and so reassuring. I've had next to no pain since and no swelling at all. I'm so grateful to them for making it the best experience that it could have been. Thank you.
Visited in June 2015. Posted on 17 June 2015
Anonymous gave General Surgery at Gloucestershire Royal Hospital a rating of 3 stars
Had an operation on my abdomen and spent 4 days on ward 5A. Some of the nurses were very good, but some were rather distant and abrupt. They did their job on a basic level (i.e. they performed observations as required), but generally I felt neglected. There was no consideration for my privacy and dignity.... the door to my room was left wide open while I was helped onto a commode and several passers-by were treated to that wonderful sight, I had to ask the auxillary nurse to close the door ( I could not communicate very well at that time) who seemed surprised that such thing was necessary. When I was able to get myself out of bed, I was attached to drips and other equipment, so called a nurse who seemed to think that I should sort myself out and know how to detach drips and other unfamiliar devices.
I am normally a strong. independent person and an ex healthcare professional, but felt very alone and vulnerable during this stay. My concern is that patients who are already vulnerable and ill would find this situation very frightening and traumatic. I am still haunted by the experience.
When I worked in hospitals, I would always treat the patients with respect and dignity, I was shocked to find such a lack of these during my experience as an inpatient. (I have always experienced very good treatment on an outpatient level).
I wish I did not have to leave such a negative review, but I am being honest and hope that it may help with improved care of future, more vulnerable patients.
Visited in February 2014. Posted on 08 June 2015