Saturday 14th March
Such dedication from GRH staff (Citizen) p10
Positive patient experience - reader writes to the paper to praise the Ear, Nose and Throat and the Neuro teams at GRH following an operation on her sinuses last week. She says: "From the initial pre-op assessment to post-op care I was treated with courtesy, care and kindness beyond the call of duty by the efficient staff. I would like to offer thanks to the people working in pre-op, admissions, anaesthetics, surgical and post-op teams. At the same hour of my admission, my husband was scheduled to have an appointment with the Neurology Department. The staff did their very best to ensure that he could join me while I waiting to go into theatre. We both offer our sincere gratitude to all the front line staff in these departments. We are fortunate to have such dedicated people". Hilary Russell
Guilty verdict on nurse in hospital thefts case (Echo) p13
Outcome of the case that has been running over the last two weeks. Intensive Care Nurse Natashia Penhale has been remanded in custody until sentencing.
Sunday 15th March
Monday 16th March
Tuesday 17th March
Mobile Diabetic Eye Screening Service (BBC Radio Gloucestershire)
Live tour of our mobile screening van at GRH on the breakfast show with our Programme Director Professor Peter Scanlon ahead of a formal launch this afternoon in Stroud. Interview and publicity as arranged by the Communications Team. Also used in bulletins from 6am.
Lifeline is taking to the road - thanks to £100k donations (Echo & Citizen)
Positive article in the Health and Wellbeing pages regarding the above and following press release as issued by the Communications Team.
Nurse's big leap for mother (Citizen)
Article lifted directly from our Outline Staff Magazine regarding a staff fundraiser and her colleagues who are taking part in an abeilling event for charity. Hard copy only available from the communications team for one week following publication.
Wednesday 18th March
Diabetic Eye Screening Service up and running (Stroud New & Journal)
Following a press release as issued by the Communications Team, the paper covers the formal launch of the van whith photographs of our staff , our Non-Exec Director Mike Evans on behalf of our Charitable Funds Committee and the Stroud League of Friends.
Thursday 19th March
The Tremendous Trust Bake-off (BBC Radio Gloucestershire)
A journalist joined our staff and local chef Rob Rees for our baking competition. Broadcast on the Steve Kitchen Drive Time programme.
Friday 20th March
Tweets of the week
GRH Ward 9A
On behalf of my brother in law who was admitted on Friday (and then discharged thee following day) I would like to thank the staff of Ward 9A for their care, consideration and kindness. My perspective as a visitor matches up to this. Always felt involved and informed. Much appreciate kindly and courteous communication.
Cancelled appointment Cheltenham GH
My mother Evelyn Atkinson arrived for her appointment to be told that it had been cancelled last Thursday. I think that the system should require the patient to confirm that they are going to keep the appointment, not rely on the NHS to contact you. Or not as in this case. While we were at the hospital, we were asked if we would like to speak with the consultant to explain to us, but after 90minutes of waiting and being told they would be with us in a few minutes, we decided to leave. as my mother was stressed enough by that time.
A few years ago I suffered a severe eye infection that left me with impaired vision in one eye. Nick Price and his team looked after me extremely well - had it not been for the prompt intervention I could have lost sight in that eye completely - and later referred me to the Eye Hospital in Bristol. More recently, I have experienced another problem with my (good!!) eye and have attended Ric Caesar. Once again, I cannot praise enough the quality of care and attention I have received - a huge THANK YOU to all concerned!!
Accident & emergency
I was referred by my Dr. I was seen within 10 mins, I received excellent care, every step of my treatment was explained. The consultant Mr Llewellyn said he would get the neurological department to look at the CT scan on Monday. on Monday afternoon I received a phone call to tell me that an appointment had been made for me at Cheltenham General on Tuesday for an MRI scan. The staff here were very reassuring through this very scary procedure. I received a phone call on Friday to give me the results( that I had had a small stroke. All this within one week. Fantastic Service. Thank you.
Ward 7b at Gloucester royal
Staff nurse Richard gave impeccable help from explaining complex terms to simply helping to the car. Best care had in a long time and thank him greatly! Staff on 7b helped indeed
Day surgery unit, 23/02/15 for wrist arthroscopy and deridement of central tfcc tear.
I just wanted to thank all the wonderful staff in the unit who were so kind and caring from arrival at 7.30am until I went home at 4.30pm. I will admit I was very nervous and they all put me at ease.
Unfortunately hand towel dispensers were being put up on the wall using a drill whilst I was being told to sleep the anaesthetic off
A and E
The attitude of staff was great. Despite undoubtedly being under pressure, and a waiti all the staff were responsive and informative. The ENT Doctor who attended me (Last Thursday at 1130) was excellent - caring, efficient, informative and very pleasant mannered - well done
The care provided by nursing staff, auxilliary staff, A&E and not least my consultant (Mr Peacock) and his team was excellent. The whole experience was first rate and its very comforting to know that the NHS is still there for the patient despite the media focus on the things that go wrong.