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November 2014 Week 3

Saturday 15th November

Health chiefs ready for winter with £3.5m hospital package (Echo & Citizen) p28 

Article details the allocated government money to bolster resilience over the winter period. Details taken from the Winter Plan. Hard copy only.


Sunday 16th November


Monday 17th November

GRH Children’s Centre Ball (Citizen) p26

Picture-led piece featuring our staff as they mark ten years at GRH at Hatherley Manor. Hard copy only.


Tuesday 18th November

Caring hospital staff are recognised (Echo & Citizen) p20

Full page positive article detailing the winners of our Annual Staff Awards. Hard copy only. 


Wednesday 19th November

Cross-border healthcare issues which frustrate FOD residents look set to be resolved (Citizen)

Forest MP suggests cross-border healthcare issues looks set to be removed so Foresters with Welsh GPs can access English NHS services across Gloucestershire. Article features a photo of GRH.

Healthcare assistant Abdullah Kironde accused of sexually assaulting a patient at Gloucestershire Royal Hospital (Citizen)
Ongoing coverage of the trial of an agency HCA 


He’s beaten cancer – now Scott Thompson is set to run a marathon (Stroud life/ Citizen) p25

Diagnosed with Hodgkin lymphoma, the former patient paid tribute to oncology staff at Cheltenham General Hospital who worked late to make sure he got the treatment he needed.

“I needed to go for treatment every two weeks and quite often they’d be running late but the people there were brilliant,” he said.


Thursday 20th November


Health care assistant 'acted calmly and professionally' towards patient who accused him of sexually assaulting her (Citizen)
Ongoing coverage of the trial of an agency HCA


Guess what the Cheltenham Birth Centre is to be called? (Echo)
The centre is to be renamed the Aveta Birth Centre following a naming competition. Article follows press release as issued by our Communications Team. 


Friday 21st November

Nurse Emily Muneri who showed a lack of competence working at Cheltenham General and Gloucestershire Royal hospitals suspended to protect public (Echo) p2 

A nurse who worked at our hospitals was reported by our senior nurses following concerns about her ability to do her job over a four year period. She was suspended for nine months by the NMC yesterday. Damning editorial regarding the patients.


See also: Nurse who made blunders at Gloucestershire Royal Hospital struck off for nine months (Citizen) p24


Volunteers deliver 2,000th teddy to poorly child at GRH (Citizen) p4 (Echo) p3

members of the Gloucester Diocese Mother's Union met the team at the Children's Centre at Gloucestershire Royal Hospital to hand over the 2,000th teddy, knitted by an army of volunteers. Positive news story as supported by our Communications Team.


Jury retires to consider its verdict over an alleged sexual assault at GRH (Citizen) p2

Ongoing coverage of the trial of an agency HCA



Gloucestershire Hospitals NHS Foundation Trust shared a link.

Posted by · November 19

Produced by staff, for staff, this year's film about our Trust aims to share just a few of the many stories we all have about life in our hospitals. Thanks to everyone who agreed (or was persuaded) to take part! Please share with your colleagues...


Gloucestershire Hospitals NHS FT - This Is Our Trust 2014


8,473 people reached via Facebook 

Mandy Newbould Brilliant. 
No one can have more satisfaction and fulfilment in their role that helping others in illness, recovery or passing. Just love these short clips. Can you share the one about a day at our Trust so I can share please.

Like · Reply · 1 · November 19 at 5:41pm


Tweets of the week

NHS Choices feedback


Anonymous reviewed Accident and emergency services at Cheltenham General Hospital

Excellent Professional Service at A&E and Acute Care

My wife and I went to A&E at 8.50 am on 27 October as she had a very high and potentially dangerous heartbeat. Within a few minutes from arriving at reception, we were seen by the triage nurse who arranged an immediate ECG test.

This set in motion a very professional , methodical and comprehensive series of tests to identify the problem. Medication was immediately given to reduce the heartbeat to a safe level, while blood tests and an x ray were organised.

The cause of her condition was diagnosed and a follow up appointment was suggested with her GP. She was discharged the same day, feeling much better and very relieved to hear her condition was not dangerous.

Throughout our stay in A&E and Acute Assessment I was very impressed at the way the doctors, nurses and support staff worked as a coherent and professional team. with a unified aim of helping and reassuring the patient.

I want to thank all the staff for their kindness and care.

While the Press may say the NHS is failing , I would say they exceed all expectation and pass with flying colours.

Visited in October 2014. Posted on 01 November 2014


Anonymous gave Accident and emergency services at Cheltenham General Hospital a rating of 1 stars

Waiting time in A & E

Turned up with a sore eye at A & E. Was seen promptly by triage nurse and sat in waiting room. The waiting room was grubby and had litter on seats. Toilets were not as clean as they could be. Drinks vending machine worked occasionally but several people couldn't get a drink from it.
I was finally treated by a nurse over three and a half hours later.
I had a corneal abrasion and I was then quickly processed, medicated and dispatched.
The staff on the "coal face" are always pleasant hardworking individuals but they must be as frustrated as the patients at these unacceptable patient waiting times.

Visited in November 2014. Posted on 01 November 2014


Website feedback

stephanie crane

Would like Tiffany Cairns from A & E dept to receive a very big thank you for being extremely patient, humerous and professional when I attended with a damaged knee around 6am this morning, I'm not a good patient as she found out but she was totally sympathetic without making me feel a nuisance or in the way, she was also very knowledgeable and thorough and I immediately felt in safe hands. If you have any sort of award to offer staff, please put this forward as evidence. Thank you.


Please note – messages left on our website are picked up directly by the PALs team and addressed.


Outline - Staff Magazine - October 2013

Outline Magazine




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Gloucestershire Hospitals NHS Foundation Trust | Communications Team 
Trust HQ, 1 College Lawn, Cheltenham, GL53 7AG | Tel 0300 422 4722 | Email