Alstone Ward

Alstone is an Orthopaedic ward which specialises in planned Orthopaedic surgery.

Our aim is to ensure that all patients receive care of the highest standard, from staff experienced in Orthopaedic care. A close working partnership with the Physiotherapists and Occupational Therapists ensure that all patients’ needs are met, prior to discharge. The Trusts values play an important role in the care we provide and privacy and dignity is maintained at all times.

Alstone ward is a 27 bedded ward, comprising of two female bays, 2 male bays and 3 side rooms. Each bay has toilet and washing facilities and there are 2 shower rooms situated within the ward.

The ward is led by a Senior Sister with support from 2 junior Sisters, Staff Nurses, Health Care Assistants and 2 ward clerks. An Advanced Nurse Practioner is also part of the ward team and supports doctors / nursing staff in patient care. We also facilitate placements for student nurses from the University of the West of England.

We have ten Orthopaedic Consultants. They are supported by a team of doctors responsible for your care whilst you are on the ward

Alstone Ward is located in the College Road Wing on the 3rd floor.

How to contact the ward

You and your family will be informed of the best time to telephone for news following your surgery.

Telephone numbers: - 0300 422 4261

Or Telephone Switchboard on 0300 422 2222 and ask for Alstone Ward.

It would be helpful if one member of your family telephones and relays the information to the rest of your family and friends.

There is also a telephone for each patient at the bedside. You may purchase phone cards from machines located around the hospital to enable you to make phone calls. Relatives and friends can telephone you; on the number you will be given on admission.


Please be aware that the Trust is now a smoke free NHS. Smoking is not permitted in any building or within the grounds of any of our sites. Information and support is available to any patients who wish to stop smoking. Nicotine Replacement Therapy is available to help reduce your cravings during your stay.


What to expect when you are admitted 

The majority of patients are now admitted to the Orthopaedic Admission Suite, on the day of surgery. This service is open Monday to Friday and patients are seen by the consultant  or doctor, reviewed by the anaesthetist and prepared and escorted to theatre. 

Patients are admitted to Alstone Ward post operatively, unless they are admitted to the ward the previous evening. A bed will have been allocated, prior to your return from theatre and a nurse will have been assigned to take responsibility for your care. 

Patients undergoing hip and knee replacements normally stay on the ward for five days, prior to going home. Early mobilisation is an important aspect of rehabilitation and patients are encouraged to wear day clothes as soon as possible.

Our staff

A variety of people will be responsible for your care whilst in hospital. Some of the medical staff you may come in contact with while on Alstone Ward are: -


For more information on the Consultants please click on their name.

Other ward staff

Sister: - Navy blue dress / tunic / trousers.

Staff Nurse: - Blue and white striped dress / tunic and navy trousers.

Male Staff Nurse: - White tunic with striped epaulets and navy trousers.

Student Nurse: - Pale blue dress / tunic with navy trousers.

Nursing Auxiliaries / Health Care Assistants: - Green striped dress / tunic and navy trousers.

Male Health Care Assistants: - Navy trouseres, white tunic with green epaulets.

Bank Staff: - Blue and white striped dress / tunic and trousers.

Housekeeping Staff: - Pink and white stripped dress / tunic and trousers.

Domestics Staff: - Pink and white striped dress / tunic and trousers.

Yellow dress with blue tabard.

Other staff involved in your care may include doctors, physiotherapists, occupational therapists, social workers, ward clerks, pharmacists and student nurses. Other Specialist Nurses like Nurse practitioners, Pain sisters, Tissue viability nurses etc.

Nurse Specialists: - We have Trauma & Orthopaedics nurse practitioners who work within our ward team.

Mealtimes and catering

With the exception of breakfast all meals are served from a hot trolley. You will be given a choice from a daily menu for all meals.

  • Breakfast: - 8am
  • Lunch: - 12.30pm
  • Supper: - 6pm

Beverages: - Served seven times throughout the day.

The catering staff are an integral part of the meal delivery service at Cheltenham General Hospital. The staff are visible on the ward throughout most of the day, serving food, washing up and cleaning in the ward pantry as well as delivering stock. The catering staff are easily recognised by their uniform; royal blue polo shirts, navy blue baseball caps and trousers and, of course, a smile.

There are two restaurants at Cheltenham General. The Blue Spa Café is located at the front of the hospital in the Centre Block. The Glass House Café can be found in St. Paul's Wing. Read more about our catering services

Going home

When you arrive on the ward your nurse will advise you approximately how long your stay in hospital will be. We hope you have already made some plans and preparations for your discharge and how you will manage when returning home. We are unable to provide hospital transport to take you home and this is another consideration to be made prior to admission.

Discharge planning starts as soon as you are admitted as we like to know your social circumstances and give you a proposed date for discharge. A more definite date is normally given twenty four hours before your discharge. For your discharge to go ahead your team of doctors, the physiotherapist, occupational therapist and nurse have to be happy that you are fit and ready.

Prior to your discharge you may receive all or some of the following: - an outpatient’s appointment, a practice nurse appointment, medication and aids from the physiotherapist and occupational therapist. If you have any further questions, please do not hesitate to ask the nursing staff