General information

Mealtimes and catering

There are no set meal times due to the nature of our ward. All patients are offered refreshments on their return from the theatre. Coffee/Tea/cold drinks biscuits or sandwiches in the afternoon.

There are two Restaurants at Cheltenham General. The Blue Spa Café is located at the front of the Hospital in Centre Block. The Glass House Café can be found in St. Paul's Wing. For more information Click Here.

Additional information

There are several WRVS shops around the hospital.

Newspapers and magazines can be purchased daily from the WRVS shop in St Lukes Wing.

A Dietician, Chiropodist, Dentist and Pharmacist are all available on site and the staff will inform you of these in more detail should you wish.

Occupational Therapy and Physiotherapy will arrange for your family to observe / help with sessions if you wish, particularly prior to discharge.

Social services

We've got a good team of social workers based in the hospital. If you need any social help please contact a member of staff they will be able to arrange this service.

If any special help is needed for communication (English as a 2nd Language) the staff will arrange an interpreter or your friends / relatives are welcome to help.

Chaplaincy staff visit the Ward, or you may arrange for your own spiritual advisor to visit

Smoking

Please be aware that the Trust is now a smoke free NHS. Smoking is not permitted in any building or within the grounds of any of our sites. Information and support is available to any patients who wish to stop smoking.

Any questions

If you have any concerns during your stay with us or have any suggestions on how we can improve our service, please do not hesitate to talk to the Ward Manager, Modern Matron or any of the staff nurses who are always willing to answer any questions whilst on duty.