Lilleybrook Ward

Welcome to Lilleybrook ward. We are a 18 bed ward that cares principally for patients being treated for cancer.

Lilleybrooke Ward is located in the Oncology Centre at the rear of the hospital.

What to Expect When you are Admitted to our Ward

On arrival on the ward you will be shown to your bed. Sometimes you may have to wait in the day room until your bed is ready however we shall keep you updated.

You will be seen by a nurse who will admit you and by a doctor who will take your medical details. Often a blood sample will be taken as well.

We will keep you informed about and involved in your care during your stay with us.

Lilleybrook is a modern ward with good facilities and has a pleasant garden adjacent to the ward.

The staff are keen to make your stay with us as pleasant as possible and will be only too happy to answer any questions that you might have.

Please be aware that the Trust is now a smoke free NHS. Smoking is not permitted in any building or within the grounds of any of our sites. Information and support is available to any patients who wish to stop smoking. Nicotine Replacement Therapy is available to help reduce your cravings during your stay.

A variety of people will be responsible for your care whilst in hospital. Some of the staff you may come in contact with while on Lilleybrooke Ward are: -

Oncologists

For more information on the Consultants please click on their name.

Haematologists

For more information on the Consultants please click on their name.

Ward Staff 

Sister: - Navy blue dress / tunic / trousers.

Staff Nurse: - Blue and white striped dress / tunic with red piping and navy trousers.

Nursing Auxiliaries: - Green striped dress / tunic and navy trousers.

Bank Staff: - White dress / tunic and navy trousers.

Housekeeping Staff: - Pink and white stripped dress / tunic and trousers.

Domestics Staff: - Black and white

 

Visitors

Visiting times are: - 3.00pm - 4.30pm and 6.00pm - 8.00pm

Two visitors per bed at any one time please. This is necessary not only because the patient will be overtired by more, but space is limited and overcrowding poses a health and safety hazard. We also limit the amount of flowers due to lack of space, infection risk and health and safety.

 We have a quiet time between 1.00pm and 3.00pm so that patients may rest.

Facilities

Facilities include a pleasant day room, a newspaper trolley, a garden and easy access to the WRVS shop.

For your comfort, we offer single sex accommodation, toilet and hygiene facilities.

The oncology information centre is near by for confidential advise and support.

Mealtimes and catering

You will be given a menu card every day to choose your meals for the next day.

  • Early Morning Tea: - 6.45am - 7am
  • Breakfast: - 7.45 am - 8.30am
  • Lunch: - Starts at 1pm
  • upper: Starts 6pm
  • Beverages: - Mid morning / mid afternoon / late evening

The Catering Staff are an integral part of the meal delivery service at Cheltenham General Hospital. The staff are visible on the ward throughout most of the day, serving food, washing up and cleaning in the ward pantry as well as delivering stock. The Catering staff are easily recognised by their uniform; royal blue polo shirts, navy blue baseball caps and trousers and, of course, a smile.

There are two Restaurants at Cheltenham General. The Blue Spa Café is located at the front of the Hospital in Centre Block. The Glass House Cafe can be found in St Paul's Wing. For more information Click Here.

Additional Information

There are several WRVS shops around the hospital.

Newspapers and magazines can be purchased daily from the trolley which visits the ward between 10.00am – 12noon.

A Dietician, Chiropodist, Dentist and Pharmacist are all available on site and the staff will inform you of these in more detail should you wish.

Occupational Therapy and Physiotherapy will arrange for your family to observe / help with sessions if you wish, particularly prior to discharge.

Social Services

We've got a good team of social workers based in the hospital. If you need any social help please contact a member of staff they will be able to arrange this service.

If any special help is needed for communication (English as a 2nd Language) the staff will arrange an interpreter or your friends / relatives are welcome to help.

Chaplaincy staff visit the Ward, or you may arrange for your own spiritual advisor to visit

Any Questions

If you have any concerns during your stay with us or have any suggestions on how we can improve our service, please do not hesitate to talk to the Ward Manager or any of the staff nurses who are always willing to answer any questions whilst on duty.

 

Going Home

When you arrive on the ward your nurse will advise you approximately how long your stay in hospital will be. We hope you have already made some plans and preparations for your discharge and how you will manage when returning home. We are unable to provide hospital transport to take you home and this is another consideration to be made prior to admission. Discharge planning starts as soon as you are admitted as we like to know your social circumstances and give you a proposed date for discharge. A more definite date is normally given twenty four hours before your discharge. For your discharge to go ahead your team of doctors, the physiotherapist, occupational therapist and nurse have to be happy that you are fit and ready. Prior to your discharge you may receive all or some of the following: - an outpatient’s appointment, a practice nurse appointment, medication and aids from the physiotherapist and occupational therapist. If you have any further questions, please do not hesitate to ask the nursing staff.

Cleanliness and Infections in Hospital

Some people are admitted to hospital with infections that require them to be cared for away from other patients to prevent the spread of that particular infection. Please follow the instructions given to you by staff.

You will be nursed in a single room; the door may need to remain closed, depending on the nature of your infection. Please pay particular attention to hand washing and general cleanliness at all times, especially when leaving the room.

If you have been in contact with chickenpox, measles or mumps within 3 weeks of your admittance to hospital, please inform a member of staff.

We ask that visitors suffering from minor infections such as a cold avoid visiting if possible, for their sake as well as the patients. We do not recommend babies being brought in to visit, again for their own protection.

Hand washing. The most common means by which infection is transmitted is by hand, therefore handwashing is a very basic, yet vital infection control measure. Alcohol hand gel is kept at the entrance of the ward and at each bedside for all the visitors to use before and after visiting. For hygienic hand disinfection apply 3ml (3 shots) to physically clean hands for 30 seconds ensuring all areas are covered, until dry.

Visitors are requested not to sit on patients beds, this is to help minimise the risk of spread of infection and for other health and safety reasons. For more information on Cleanliness and Infections click here.

 

Contact us

You and your family will be informed of the best time to telephone for news.

Telephone numbers: - 0300 422 4010

Or Telephone Switchboard on 0300 422 2222 and ask for the Ward.

We ask that one person be nominated to ring for news and then relays the information to other friends and family.

Each patient has a telephone by their bed that will receive incoming calls and after purchase of a phone card make outgoing calls. Please note mobile phones are permitted.