Rendcomb Ward

Rendcomb Ward consists of a two 6 bedded bays, 10 single rooms and an annex area. We specialise in Oncology and Haematology and deliver a variety of care including chemotherapy, radiotherapy and Stem Cell Transplantation.

The nursing team is made up of 1 Senior Sister, 5 sisters, staff nurses and nursing auxiliaries. We also have student nurses on the ward gaining specialised experience during their training.

Although Rendcomb ward is a very busy enviroment, the atmosphere is friendly and relaxed. We aim to deliver a high standard of care and make your stay with us as pleasant and comfortable as possible.

Rendcomb Ward is located in the Oncology Centre at the rear of the hospital.

What to Expect When you are Admitted to Our Ward

When you arrive on the ward you will be shown to your bed. In the event that a bed is not available, we will ask you to wait in the dayroom until one is available. This can take some time. The nurse in charge of your care for that day will try and give you an indication of the time you will be expected to wait.

Once shown to your bed, a nurse will see you. They will check your details and ask some questions about your daily activities. You will then see a doctor or nurse who will take bloods and order any other appropriate investigations. Your care thereafter will very much depend on your reason for admission.

Please be aware that the Trust is now a smoke free NHS. Smoking is not permitted in any building or within the grounds of any of our sites. Information and support is available to any patients who wish to stop smoking. Nicotine Replacement Therapy is available to help reduce your cravings during your stay.

Facilities

Facilities on the ward include: -

  • 1 male shower room and toilet
  • 1 female shower room
  • 1 female toilet
  • 10 of the side rooms are ensuite
  • 1 specialist bathroom

Mealtimes and Catering

Meals are ordered a day in advance, however on the day of your admission you will still be offered a choice of what you would prefer.

  • Breakfast: - 8.00am
  • Lunch: - Starts at 1.00 pm
  • Supper: - Starts at 6.00pm

A drinks trolley with a selection of hot drinks goes round the ward several times throughout the day.

The Catering Staff are an integral part of the meal delivery service at Cheltenham General Hospital. The staff are visible on the ward throughout most of the day, serving food, washing up and cleaning in the ward pantry as well as delivering stock. The Catering staff are easily recognised by their uniform; royal blue polo shirts, navy blue baseball caps and trousers and, of course, a smile.

There are two Restaurants at Cheltenham General. The Blue Spa Café is located at the front of the Hospital in Centre Block. The Glass House Café can be found in St. Paul's Wing. For more information Click Here

Our staff

A variety of people will be responsible for your care whilst in hospital. Some of the staff you may come in contact with while on Rendcomb Ward are: -

Consultants

For more information on the Consultants please click on their name.

Oncologists

Haematologists

Ward Times

Sister: - Navy blue dress / tunic / trousers.

Staff Nurse: - Blue and white striped dress / tunic with red piping and navy trousers.

Male Staff Nurse: - White tunic with striped epaulets and navy trousers.

Nursing Auxiliaries: - Green striped dress / tunic and navy trousers.

Bank Staff: - White dress / tunic and navy trousers.

Housekeeping Staff: - Pink and white stripped dress / tunic and trousers.

Domestics Staff: - Black and white striped dress / tunic and trousers.

Yellow dress with blue tabard.

Other members of staff you may meet are the physio and occupational therapist, social worker and palliative care team.

Consultant Ward Rounds / When Will I See a Doctor?

These can vary on a day to day basis due to workload. If you or your family wish to see your consultant during your stay please discuss this with your nurse and they will normally be able to find out the time of their next planned visit.

Alternatively you may be able to book an appointment with the Consultant's secretary, please ask the nurses for advice.

Medicine Rounds

Medicine rounds take place at: -

8.00am, 12.00pm, 5.30pm and 10.00pm.

We do not stock all drugs so please bring all medications with you on your admission

Visitors

Visiting times are: - 3.00pm - 4.30pm and 6.00pm - 8.00pm daily

We have a strict no visiting policy between the hours of 1.00pm - 3.00pm. During this time patients have a rest period and any visitors will be asked to leave the bed areas except by special arrangement.

Cleanliness and Infections in Hospital

Some people are admitted to hospital with infections that require them to be cared for away from other patients to prevent the spread of that particular infection. Please follow the instructions given to you by staff.

You will be nursed in a single room; the door may need to remain closed, depending on the nature of your infection. Please pay particular attention to hand washing and general cleanliness at all times, especially when leaving the room.

If you have been in contact with chickenpox, measles or mumps within 3 weeks of your admittance to hospital, please inform a member of staff.

We ask that visitors suffering from minor infections such as a cold avoid visiting if possible, for their sake as well as the patients. We do not recommend babies being brought in to visit, again for their own protection.

Hand washing. The most common means by which infection is transmitted is by hand, therefore handwashing is a very basic, yet vital infection control measure. Alcohol hand gel is kept at the entrance of the ward and at each bedside for all the visitors to use before and after visiting. For hygienic hand disinfection apply 3ml (3 shots) to physically clean hands for 30 seconds ensuring all areas are covered, until dry. For more information on Cleanliness and Infections click here.

Additional Information

There are several WRVS shops around the hospital. 

The single rooms on Rendcomb are primarily used for isolation reasons for patients who have a low immunity due to certain chemotherapy regimes.

If you are admitted into a single room, but do not warrant it for these reasons, you may be asked to move at any time.

We would be grateful for your co-operation during these times, as it is of high importance that these patients take priority

Due to bed limitations and emergency admissions, you may be asked at any point to transfer to another ward so we can take emergency admissions.

In this situation patients are allocated for transfer if their discharge is imminent or their care can be carried out on a general ward. Patients receiving Chemotherapy and certain other specialised treatments will not usually be transferred.

If English is not your first language, and you may require the services of an interpreter, please let the ward know before your admission, if at all possible.

If you are hearing impaired and need to sign, we may also be able to provide someone to help with this.

A Hairdresser, Dietician, Chiropodist, Dentist and Pharmacist are all available on site and the staff will inform you of these in more detail should you wish.

Physiotherapy, Occupational Therapy and Social Services can be accessed via referral from Ward staff. Chaplaincy staff visit the Ward, or you may arrange for your own spiritual advisor to visit.

 

How to contact the ward

You and your family will be informed of the best time to telephone for news following your surgery.

Telephone numbers: -

Bays: 0300 422 4215

Single Rooms: 0300 422 4298

Or Telephone Switchboard on 0300 422 2222 and ask for the Ward.

We ask that one person be nominated to ring for news and then relays the information to other friends and family.

Each bed has a telephone on the locker. You will need change to buy a card in order to use it. The cards cost either £3 or £5. This number can be given to your family and friends to contact you at any time. Please note mobile telephones are permitted.