Contacting the Endoscopy Service
How to contact the Booking Team
If you have an enquiry about the date, time or location of your procedure you need to telephone;
0300 422 6350 and 0300 422 6351 for appointments at Gloucestershire Royal Hospital
or 0300 422 6899 for appointments at Cheltenham General Hospital
How to get Medication Advice
If you have a query about any medication you are taking, especially if you are Diabetic, taking anticoagulants (medication which thins your blood), or Iron preparations - please call the Medication Advice Line.
CGH 0300 422 3370
GRH 0300 422 8232
The Medication Advice Line is an answerphone, you will need to leave a message containing your name, hospital number (MRN - you can find this on your appointment letter) and date of your procedure with your question. A qualified endoscopy nurse will return your call as quickly as possible - we aim to telephone you by the end of the next working day. If the nurse can not speak with you directly she can only leave a message for you to call back - to protect and respect patient confidentiality we can not leave information pertaining to your procedure on an answermachine. If you need to contact the Endoscopy Suite urgently please ring via the Main Hospital switchboard.
Main Hospital Switchboard 0300 422 2222 and ask for the Endoscopy Suite stating which hospital site you require.
Other Endoscopy Units
Stroud General Hospital
If you have any concerns during your stay with us or have any suggestions on how we can improve our service, please do not hesitate to talk to the Ward Manager or any of the staff nurses.