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Signposting

When developing a Holistic Needs Assessment Care Plan, it may be appropriate to signpost patients, relatives or carers to a variety of NHS, statutory and voluntary organisations.

Please find links to commonly used organisations below:

 General contacts

Emergencies

  • GPs Out of Hours Service (03004 210220)
  • Samaritans (08457 909090)
  • ChildLine for children and young people (0800 1111)
  • Chemo helpline (0300 422 3444)

 Emotional Problems & Support

Financial Support: Grants & Benefits

 Hospices & Support Centres

Family Carers, Problems & Support

Family & Patient Advocacy Services

  • Age Concern - older people (01452 422660)
  • AtGlos - people with learning disabilities (08450 511203)
  • County Community Projects - people with mental health issues & physical or learning disabilities (01242 228999 / 08006 446448)

 Holidays & Activities

  • Happy Holidays - for the elderly or adults with a learning or physical disability (01512 083087)
  • The HoneyRose Foundation - helps people who are terminally ill do something special (01744 453062)
  • Willow Foundation - special days for the seriously ill aged 16 to 40 (01707 259777)

 Practical Problems & Support

  • Bereavement Service at Cheltenham General Hospital (03004 224753)
  • Bereavement Service at Gloucestershire Royal Hospital (03004 226742)
  • Benefit Inquiry Line, Department of Work and Pensions (0800 220674)
  • Blue badge (01242 532302, bluebadge@gloucestershire.gov.uk)
  • Citizens Advice Bureau (08444 111444)
  • Community Meals - Meals-on-wheels (01452 426868)
  • Dial a Ride (Cinderford:01594 844558; Lydney:01594 843809; Newent:01531 821227; Cirencester:01285 658802; Cheltenham:01242 522750; Tetbury:01666 502514; Stroud:01453 759005; Coleford: 01594 843809)
  • Macmillan Finances & Grants (020 7840 7874 / 08088 080000)
  • Social Services - General Helpline (8am to 5pm, Mon - Fri: 01452 426868)
  • Social Services - Helpdesk Out Of Office Hours (01452 614194)
  • Telecare emergency alarm equipment (01452 426868)
  • Transport - Ariva (0845 600 6068)
  • Village Agents (01452 528491)
  • Wheelchair loans - British Red Cross (01452 726666)
  • Wiltshire Farm Foods (0800 773773)

Spiritual/Religious Concerns

  • Hospital Chaplaincy / Spiritual Care at Gloucestershire Royal Hospital (03004 226200)
  • Hospital Chaplaincy / Spiritual Care at Cheltenham General Hospital (03004 224286)
  • Sue Ryder Hospice (01242 230199)

Other Information & Support

Contacts for people with specific types of cancer

for Colorectal cancers

for Haematological cancers

  • Health Psychology (03004 22 8117)