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Chemotherapy is carried out in the following locations: -

  • In a dedicated outpatient suite in the Oncology Centre in Cheltenham . The new extention will provide further outpatient chemotherapy facilities.
  • In Gloucestershire Royal Hospital, Edward Jenner Unit.
  • In Wye Valley Hospital, Charles Renton Unit, Hereford.
  • A Mobile Chemotherapy Unit (launched by Hope For Tomorrow) that visits Cirencester, Stroud, Cinderford and soon also Gloucester.

The nursing staff provide a pre-chemotherapy clinic for newly diagnosed patients, consisting of drug and side effects information, and answer specific questions on their disease.

Pre-Chemotherapy Information Pack

Each patient is provided with a pre-chemotherapy information pack which contains leaflets about what to do in the event of complications from chemotherapy.  The pack contains the following leaflets:-

  • Cytotoxic Treatment Card
  • Septicaemia risk to chemotherapy patients
  • Important information for patients on chemotherapy
  • FOCUS – Cancer Information and Support Service
  • Chemotherapy Clinics – Information for Patients Attending Appointments at the 3 Counties Cancer Centre
  • Managing fatigue related to cancer : Information for patients with cancer, their carers and relatives
  • Hair loss due to Cytotoxic Chemotherapy treatment and Radiotherapy treatment
  • Neutrophils & Neutropenia; A guide for patients receiving chemotherapy
  • NHS WIGS – Information for patients
  • Mobile Chemotherapy Unit : Referral Form

All patients are given a card with the helpline number on and asked to carry this with them at all times.   


FOCUS Information Centre

Patients are also introduced to the FOCUS Information Centre where they can access a broad range of literature such as:-

  • Regimen specific information on complications
  • Information on biological therapies
  • Information on hormonal therapies
  • Benefits advice
  • Wigs
  • Tailor made information prescriptions


24 Hour Chemotherapy Helpline

24 Hour Chemotherapy Helpline

The Oncology Centre operates a 24 hour Helpline   for urgent advice about side effects or symptoms of infection from Chemotherapy. 

Contact 24 hours a day, 7 days a week.

The Helpline is answered by Chemotherapy trained Nurses who will be able to give you advice or take your details and call you back after speaking to the Doctor.

The Nurses may be busy at the time you are calling, the telephone may ring for some time before it is answered, however, please do not give up as your call will be answered.

You may be asked to attend the hospital urgently after speaking with the Helpline and we therefore strongly advise you to think about who would be able to drive you, should the need arise.

Chemotherapy Helpline – Tel: 0300 422 3444
(Not to be used for general enquiries such as appointment times)