For teenagers

You're coming for an appointment

You might need to come for an appointment at our Children’s Outpatient Department, at Gloucestershire Royal or Cheltenham General Hospital either because you have already been in hospital and we need to make sure you are recovering well, or your GP might have asked for you to be seen by a specialist team at the hospital.

You will need to report into reception, and then you will be weighed by one of the friendly nurses or health care assistants on duty.  They will also check your observations.  Your temperature is taken by putting a small probe in your ear which beeps - it doesn’t hurt and is very quick.  Your heart rate is taken by the nurse holding your wrist and counting your pulse.  We use a special machine to take your blood pressure and use a cuff a bit like an arm band which we place on the top of your arm - it squeezes a bit tight and then slowly goes down.  These observations will be taken quickly if you try and relax and sit as still as possible.

Our Outpatients Departments can be busy and sometimes quite noisy.  You might want to bring a book along, or listen to some music, or read a magazine.  We are going to try and create a space that is just for teenagers in the Outpatients Department as we think this is really important to you to have a space of your own that isn’t crowded with younger children.

After your name is called out, you will see the doctor or nurse.  They will ask you some questions about how you are feeling and any signs or symptoms that you might have.  If you want to talk to them without your adult being with you, then let them know. 

The doctor or nurse will make a plan about what should happen next, they might want to see you again, or for someone else to see you on a different day, or they might discharge you.  Sometimes you might need to have a blood test, or be admitted to hospital to become an inpatient.  This doesn’t happen very often though, so try not to worry.

If you have any worries or concerns about anything, however big or small, please speak to a member of the team.