Ward 4B GOAM

Ward 4b


Please note that this ward was formerly known as 'Rehabilitation Ward 2' and has moved on the 24th November 2011 into the tower block from the Elderly Care Unit building.

4B GOAM is located in the tower block. The ward is for male General & Old Age Medicine pateints with a focus on assessment and rehabilitation. The Ward Manager is Sue Merrett who is supported by Sister Maggie Harris and a nursing team. The ward has 28 beds and to concentrate on the delivery of care the nurses are divided into 2 teams. Our aim is to deliver a high standard of care in a safe environment for patients and staff where dignity and confidentiality is maintained.

What to expect when you are admitted to our ward

The majority of our patients are admitted as transfers from AAU, A&E Department, other hospitals and some transfers from other wards in GRH.

On arrival to the ward you will be welcomed and shown the ward facilities. Your property will be checked and an inventory made of particular items of value. We advise you to arrange for significant amounts of money to be taken home. There will be a trained nurse on duty who is responsible for your care. If your family have any questions or anxieties please do not hesitate to make an appointment to talk with the nurse in charge, as immediately on admission we need to settle patients into the ward. The Ward Manager is accessible and appointments can be made to see her via the ward clerk.


Visiting times are: - 3.00pm - 4.30pm and 6.00pm - 8.00pm

If these times are not suitable for you because of distance, work or child care problems, please discuss with the nurse in charge.

How your family and carers can help us

Two visitors per bed at any one time please. This is necessary not only because the patient will be overtired by more, but space is limited and overcrowding poses a health and safety hazard.

  • It is helpful if as early as possible, your family/carers arrange to see your named nurse to explain the situation at home, and any problems that we should know about.
  • Following this, the nurse may advise that they also speak to the doctor, the social worker, or other members of the team.
  • Please follow strictly the hand washing regimes using the gel provided.
  • If you have special dietary needs, and/or you think that your appetite would be helped by some food brought in for you, please discuss this with the named nurse to make suitable arrangements
  • When patients are recovering from an illness, they will reach a stage when wearing their own clothes assists the psychological recovery. It also enables us to see if you can dress on your own without help. We are grateful if family can bring in some clean clothes for this purpose.
  • Please report to us changes your family/carers see in your condition. They know you better than we do.
  • Falls are a common hazard as one tries to recover strength and walking again. The risk can be minimised by :
    • Minimising clutter around the bed and chair
    • Making sure the call bell is left in easy reach when your visitors leave
    • Having good slippers or shoes to wear while in hospital
    • Making sure the walking aid (frame or stick) is near-to-hand when your visitors leave
    • Bathroom
    • Dayroom with Colour Television
    • Staff Resource Room
    • 8am - 9am
    • 12.30pm - 1pm
    • 5pm - 6pm
    • 10pm
  • Mealtimes and catering

    The ward operates a protected mealtime philosophy. Please support us by refraining from visiting or contacting the ward during these time periods unless absolutely necessary. Meals are ordered by menu cards the day before and are delivered on covered trays, except for breakfast which is served from a trolley. If you require a special diet please inform staff who will endeavour to accommodate your needs. In line with government recommendations we have protected meal times during which visiting is not allowed unless agreed by the nurse in charge.

    Breakfast: - 7.15am - 8.15am

    Lunch: - 12.30pm - 1.30pm

    Supper: - 5.30pm - 6.30pm

    Beverages: - Hot drinks are served throughout the day.

    Fosters Restaurant is located on the ground floor of the Tower Block next to the lifts. 


    Our staff

    A variety of people will be responsible for your care whilst in hospital. Some of the staff you may come in contact with while on the ward are: -


    For more information on the Consultants please click on their name.

    Ward Staff

    Sister: - Navy blue dress / tunic / trousers.

    Staff Nurse: - Blue and white striped dress / tunic and navy trousers.

    Male Staff Nurse: - Navy trousers, white tunic with blue epaulets.

    Student Nurse: - Pale Blue

    Nursing Auxiliaries / Health Care Assistants: - Green / white striped uniform.

    Physiotherapist: - White tunic/blue piping and blue trousers.

    Occupational Therapist (OT): - White tunic/green piping and green trousers.

    Ward Clerk: - Turquoise blouse and black trousers.

    Domestics staff: - Pink/white striped dress/tunic and trousers.

    Consultant ward rounds / when will I see a doctor?

    Patients are attended by a Junior Doctor each week day between 9.00am – 5.00pm.

    At weekends and Bank Holidays a doctor on call can be contacted.

    The Consultant ward rounds are on Monday afternoons and Thursday mornings with Multidisciplinary Team meetings during which time all patients are discussed.

    If you or your family wish to speak with the Consultant, please contact the secretary who will arrange an appointment for you. The secretary’s contact telephone number is 08454 225619. Relatives are usually seen on Monday from 4.00pm and Thursday from 12.00 midday.

    Medicine rounds

    These take place around the following times:

    During these times the nurse should not be disturbed unless it is an emergency. This is to ensure that maximum concentration is maintained at all times.


    Additional information

    At Gloucestershire Royal Hospital there are two newsagents on site should you wish to purchase newspapers, magazines etc.

    If English is not your first language, and you may require the services of an interpreter, please let the ward know before your admission, if at all possible.

    If you are hearing impaired and need to sign, we may also be able to provide someone to help with this.

    A Hairdresser, Dietician, Chiropodist, Dentist and Pharmacist are all available on site and the staff will inform you of these in more detail should you wish.

    Physiotherapy, Occupational Therapy and Social Services can be accessed via referral from Ward staff. Chaplaincy staff visit the Ward, or you may arrange for your own spiritual advisor to visit.


    Going home

    During your stay with us minimal disruption to your lifestyle is our aim. To achieve this we will discuss the treatment plan and involve you at all times. Please can you ask your family to bring in toiletries and day clothes for continued rehabilitation.

    The length of time spent on the ward will vary depending on your condition. All patients expected date of discharge is 25 days maximum.

    You may also be transferred to another community setting if you no longer need the medical care and facilities of Gloucestershire Royal Hospital, but are not yet ready to go home. In this case we will try to transfer you to a community setting near your home. This could be an Intermediate Care setting or a Community Hospital.

    On the day of discharge it is likely you will be transferred to the Discharge Lounge to wait for your transport home. This is located in the foyer of the tower block entrance on the ground floor and is staffed by a qualified nurse and volunteers. Seating, toilet facilities and refreshments are all available there. Final minor treatments may also be carried out by the nurse to expedite your discharge.

    On the day, you will go home with at least 2 weeks supply of medication. Please be patient, our pharmacy is very busy and your tablets may take up to 4 hours to be prepared. Appointment to return to outpatients will be posted to you if appropriate.

    Cleanliness and infections in hospital

    Some people are admitted to hospital with infections that require them to be cared for away from other patients to prevent the spread of that particular infection. Please follow the instructions given to you by staff.

    You will be nursed in a single room; the door may need to remain closed, depending on the nature of your infection. Please pay particular attention to hand washing and general cleanliness at all times, especially when leaving the room.

    If you have been in contact with chickenpox, measles or mumps within 3 weeks of your admittance to hospital, please inform a member of staff.

    We ask that visitors suffering from minor infections such as a cold avoid visiting if possible, for their sake as well as the patients. We do not recommend babies being brought in to visit, again for their own protection.

    Hand washing. The most common means by which infection is transmitted is by hand, therefore handwashing is a very basic, yet vital infection control measure. Alcohol hand gel is kept at the entrance of the ward and at each bedside for all the visitors to use before and after visiting. For hygienic hand disinfection apply 3ml (3 shots) to physically clean hands for 30 seconds ensuring all areas are covered, until dry.

    Visitors are requested not to sit on patients beds, this is to help minimise the risk of spread of infection and for other health and safety reasons. For more information on Cleanliness and Infections click here


    How to contact the ward

    You and your family will be informed of the best time to telephone for news.

    Telephone numbers: - 0300 422 5543

    Or Telephone Switchboard on 0300 422 2222 and ask for the Ward.

    Information given by staff over the telephone may be limited, but we are happy to give an overview of patient’s condition. To avoid many callers of a large family, it is appreciated if a spokesperson is appointed to relay progress to those concerned.

    Smoking is not permitted in any building or within the grounds of any of our sites. Information and support is available to any patients who wish to stop smoking. Nicotine Replacement Therapy is available to help reduce your cravings during your stay.