Ward 2B is a surgical ward specialising in ENT, oral & maxillofacial & orthodontic surgery. It is also the regional unit for head & neck oncology. It is located on the 2nd floor of the Tower Block. The ward manager is responsible for the daily running of the ward, supported by a team of registered nurses & healthcare assistants.
9 consultants supported by a team of registrars & junior doctors all provide care to patients on the ward.
The ward also provides most of the emergency service for ENT in its Treatment facility, as well as accepting emergency admissions for the other related specialties.
What to expect when you are admitted to our Ward
You may arrive on the ward as either an emergency patient or as part of a planned admission process. It may be that you will be transferred to the ward direct from theatres, if you arrived as a planned admission & were directed to first go to the Surgical Admissions suite (SAS). One of the first people you may meet on the ward is our ward receptionist, she liases with the nursing staff & will often be the first person to answer phone calls from your family & friends.
You will be allocated a bed as soon as possible, all rooms & bays are en suite. Single rooms are allocated by clinical priority only.
Please be aware that the Trust is now a smoke free NHS. Smoking is not permitted in any building or within the grounds of any of our sites. Information and support is available to any patients who wish to stop smoking. Nicotine Replacement Therapy is available to help reduce your cravings during your stay.
Please check with the nursing staff as to when would be a good time to call following surgery.
Telephone number: - 03004 22 6184
Or Telephone Switchboard on 03004 22 2222 and ask for the Ward.
A variety of people will be responsible for your care whilst in hospital. Some of the staff you may come in contact with while on Ward 2B are: -
Mr DM Thomas
Mr AH Wheatley
Mr M Clark
Miss T Galm
Mr RP Youngs
Mr JW Hamilton
Mr GJ Knepil
Mr DRP Godden
Mr M Singh
For more information on the Consultants please click on their name.
Sister: - Navy blue dress / tunic / trousers.
Staff Nurse: - Blue and white striped dress / tunic and navy trousers.
Student Nurse: - Pale Blue
Health Care Assistants: - Green / white striped uniform.
Domestics staff: - Burgundy and white striped dress / tunic/purple polo shirt and trousers.
Consultant ward rounds/ When will I see a doctor?
Ward rounds occur Monday – Friday mornings about 08.00hrs, they happen a little later at weekends. However, some doctors have to cover services at Cheltenham General as well as Gloucester Royal so times of rounds can be variable, depending on the clinical needs of patients at each site. Just because a round is in progress does not mean you will be seen; it depends on whether it is your team of doctors responsible for your care: not all doctors look after every patient.
Medicine Rounds occur 4 times a day with pain relief available on request.
Accomodation for 22 patients in 5 single rooms & 4 bays. 3 bays have 4 beds & 1 has 5 beds in it. All bays & single rooms have toilet, shower & wash basin en suite. All bed areas have television & bedside telephone, for use with a pay card.
Mealtimes and Catering
A daily menu card is provided for your selection of meals.
Breakfast: 07.00 – 08.00
Lunch: 12.00 – 12.30
Supper: 16.45 – 17.00
Fosters Restaurant is located on the ground floor of the Tower Block next to the lifts. For more information Click Here
Visiting times are: - 3.00pm-4.30pm and 6.00pm-8:00pm. Please use the hand gel or wash basins available when you enter the ward. Washing your hands before & after patient contact all helps to reduce the risk of infection for yourself & the patient you are visiting.
There are several WRVS shops around the hospital. For information Click Here
If English is not your first language, and you may require the services of an interpreter, please let the ward know before your admission, if at all possible.
If you are hearing impaired and need to sign, we may also be able to provide someone to help with this.
A Hairdresser, Dietician, Chiropodist, Dentist and Pharmacist are all available on site and the staff will inform you of these in more detail should you wish.
Physiotherapy, Occupational Therapy and Social Services can be accessed via referral from Ward staff. Chaplaincy staff visit the Ward, or you may arrange for your own spiritual advisor to visit.
On the day of discharge, it is likely you will be transferred to the discharge lounge on the ground floor near the Tower entrance for your transport home. This is a comfortable waiting area staffed by a Sister where you are supplied with drinks & refreshments until you are able to leave.
The nurse on 2b responsible for your care on the day you go home will make arrangements with you regarding medicines, transport, appointments & other after-care. She will liase with the discharge loungue about this information.
If you want to know anything about your condition, treatment or your stay in hospital, your first step should be to ask the nurse looking after you at the time. If she is unable to answer your question, please ask to speak to the nurse in charge of the shift.
About cleanliness and infections in hospital
Some people are admitted to hospital with infections that require them to be cared for away from other patients to prevent the spread of that particular infection. Please follow the instructions given to you by staff. For more information see our Action on Infection pages.
If you have been in contact with chickenpox, measles or mumps within 3 weeks of your admittance to hospital, please inform a member of staff.
We ask that visitors suffering from minor infections such as a cold avoid visiting if possible, for their sake as well as the patients. We do not recommend babies being brought in to visit, again for their own protection.
Hand washing is the most common means by which infection is transmitted and is the most basic and vital infection control measure. Alcohol hand gel is kept at the entrance of the ward and at each bedside for all the visitors to use before and after visiting. For hygienic hand disinfection apply 3ml (3 shots) to physically clean hands for 30 seconds ensuring all areas are covered, until dry.