Estates are part of the Estates and Facilities Division and have offices at both Gloucestershire Royal Hospital and Cheltenham General Hospital.


The Operations and Maintenance team of the Estates and Facilities Division is responsible for the provision of Estates Management Services to Gloucestershire Hospitals NHS Foundation Trust.


The Operational team of managers and trade staff are a professional, well trained mix of all trades/skill bases and they work closely with Trust staff to develop mutual priorities and objectives.


It is the responsibility of the Estates service to address the condition of the buildings envelope, interior finishes, systems, plant,  equipment and grounds maintenance and ensure the Health & Safety of Trust staff, contractors, patients and visitors by complying with the letter and intent of all statutory, mandatory, local rules and guidelines, regulations and codes applicable to Trust premises and facilities.


Estates Helpdesk

We operate a maintenance telephone help desk for all requests on:

 03004 22 6800 at Gloucestershire Royal Hospital.

Maintenance requests can also be manually entered on our information manangement system website.


24 hour cover to the Trusts is provided by means of a shift system (Gloucestershire Hospitals NHS Foundation Trust only) and an out of hours call out service.


Types of Maintenance Activities


Statutory (legal compliance) Maintenance

This includes all insurance inspections, at predetermined intervals, of plant, systems and equipment, to ensure compliance with all relevant legislation/documentation which includes Health Technical Memoranda, Healthcare Building Notes and the Approved Code of Practice for Legionella Testing (L8).


Small works

Small works up to a value of £3,000 which have been authorised and funded by the Trust.


Planned Preventative Maintenance

Preventative maintenance is a programme of scheduled maintenance activities that extend the serviceable life of equipment and systems and reduce breakdowns and repairs. It includes inspection, lubrication, adjustment, replacement of components, performance testing and analysis.