Medical Engineering

Customer Login


Blood Pressure monitorMedical Engineering provides services which assist in the safe use and effective management of medical equipment. We primarily cover the main Gloucestershire NHS Trusts but also many doctors surgeries, nursing homes, ambulance services and privately-owned equipment.

The department also manages the electrical safety testing of portable non-medical appliances. This ensures the safety for staff, patients and visitors of Trusts’ appliances and those brought in for patients during their stay.


We are actively involved throughout all stages of medical equipment management. We provide pre-purchase advice on suitability and lifetime costing. If necessary, loan equipment for trials is evaluated and indemnity insurance arranged. We perform acceptance testing to ensure device compliance, safety and calibration. We also assist with equipment assembly and installation. During use we perform appropriate routine maintenance and competent rectification of breakdowns. We monitor hazard notices issued by the Medicines and Healthcare products Regulatory Agency (MHRA) and equipment manufacturers, and perform recalls, checks and corrective action as necessary. At the end of equipment life we arrange appropriate disposal or recycling, and recoup any residual value for the owner.


QMS LogoTo ensure an efficient, effective and accountable service, we maintain an externally-certified ISO Quality Management System. This clearly defines our work processes, how we record and monitor our activity and how we strive to continually improve.

We manage all our calibrated test equipment and tools, which is vital to ensure accuracy of the work we do and traceability to National standards.


We maintain a comprehensive asset management system which holds thousands of asset and job details and provides valuable financial and reliability statistics. On-line reports give our customers live access to information about their equipment.


Medical Equipment


Other services we provide include:

  • nebuliser and CPAP servicing and repair
  • engraving and labelling
  • surgical instrument repairs
  • management of air bed mattress cleaning
  • contract management for specialised equipments
  • free on-line equipment database access
  • on-site equipment audits and reporting
  • management of the Gloucestershire Acute Trust equipment libraries and technical support for their asset tracking systems


Contact Details

Fault report helpdesk: 0300 422 6800
Department email:


GLOUCESTER workshops :CHELTENHAM workshops :
Medical Engineering

Gloucestershire Royal Hospital

Great Western Road
tel: 0300 422 6116
Medical Engineering

Cheltenham General Hospital

Sandford Road
GL53 7AN
tel: 0300 422 4045



Opening Hours

Our workshops are open 8.30am to 5.00pm Monday to Friday.
The Estates & Medical Engineering Helpdesk is staffed 8.00am to 4.30pm Monday to Thursday and 8.00am to 4.00pm Friday.

Please note there is no Medical Engineering on-call service. Outside Helpdesk hours emergency calls should be made to the hospital switchboard on 0300 422 2222.