Overseas Patients

OVERSEAS VISITORS TO THE UK USUALLY HAVE TO PAY FOR NHS TREATMENT

National Health Service (NHS) hospital treatment is only free to people who live on a lawful and properly settled basis (‘ordinarily resident’) in the United Kingdom (UK) or who are exempt from charges under the law.

If you do not normally live here and you do not meet one of the categories of exemption then you will have to pay for the hospital treatment you receive. This is regardless of whether you are a British citizen or have lived or worked here in the past or have been issued with an HC2 certificate.

IF YOU ARE NOT COVERED BY ANY OF THE EXEMPTION CATEGORIES LISTED BY THE DEPARTMENT OF HEALTH LEAFLET YOU ARE STRONGLY RECOMMENDED TO ENSURE YOU HAVE ADEQUATE HEALTH INSURANCE TO COVER THE DURATION OF YOUR STAY IN THE UK.

 

Who decides if I have to pay?

The law says that the hospital providing NHS treatment must establish if each patient is entitled to it free.

The hospital will ask you to provide evidence to confirm your eligibility. If the hospital establishes that you can receive free NHS treatment you will still have to pay for statutory NHS charges such as prescription charges unless you are separately  exempt from those.

If the hospital decides that you are not entitled to free NHS treatment you will have to pay the full cost of all the treatment you receive, including emergency treatment, given by staff at a hospital or by staff employed by a hospital.

 

Contact Us

For any enquiries please contact a member of the Private and Overseas Patient Team:

 Gloucestershire Royal Hospital

  • Lisa Meadows (Private and Overseas Manager):

lisa.meadows@glos.nhs.uk  0300 422 6880

  • Dawn Simon (Overseas patientOfficer):

dawn.simon@glos.nhs.uk    0300 422 6719


Cheltenham General Hospital 

  • Mary Farmer (Private and Overseas Manager):

mary.farmer@glos.nhs.uk      0300 422 3138

  • Kathryn O'Connell-Ruhle (Overseas patient Officer):

kathrynoconnell-ruhle@glos.nhs.uk     0300 422 3472