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A&E (Cheltenham)

Hospital

Cheltenham General Hospital

Contact

0300 422 3046

College Road Wing, GL53 7AN

Cheltenham A&E has a consultant-led Emergency Department from 8am - 8pm and a nurse-led Minor Injuries and Illness Unit (MIIU) from 8pm - 8am

Information:

24 hour emergency care and specialist children’s services are based at Gloucestershire Royal Hospital A&E.

Should I go to Cheltenham A&E?

At night time (8pm - 8am), Cheltenham A&E is for minor injuries only, which include:

  • sprains
  • cuts
  • grazes
  • bites
  • stings
  • burns and scalds
  • simple or suspected breaks and fractures
  • minor illnesses

We try to see, treat, admit or discharge patients visiting A&E within four hours. We see patients according to the seriousness of their condition, so you may notice patients who arrived after you being seen before you.

For patients attending Cheltenham A&E

There are different options to provide the best and most appropriate care. These may include:

  • Being seen, investigated and treated at Cheltenham General Hospital (CGH) Emergency Department/ MIIU
  • Having an initial assessment in CGH Emergency Department/ MIIU with treatment completed elsewhere - including:
    • Gloucestershire Royal Hospital Emergency Department
    • Another community MIIU
    • Same-Day Emergency Care (at Cheltenham or Gloucester)
    • Out-of-Hours GP
    • Directed to return to an outpatient clinic at a later date

Patients may be redirected to any of these options when they first arrive at the department by one of our nursing team if care needs may be better served by an alternate route.

If you need medical advice or treatment, but you’re not sure where you should go, visit 111.nhs.uk or ASAP Glos for guidance.

Where should I take my child in an emergency?

Information:

If your child is critically ill or needs to go to hospital, call 999 and they will be taken by an ambulance to Gloucestershire Royal Hospital’s A&E department.

All ambulances will take children to Gloucestershire Royal Hospital at any time of day or night. You can also bring your child to Gloucestershire Royal Hospital A&E at any time.

This is where our specialist children’s staff are based, and they can provide your child with the care they need. You should only bring your child to Cheltenham A&E if:

  • your child doesn’t need to be admitted to a ward, for example they have a sprained ankle
  • your child needs treatment for a minor injury or illness
  • you’re bringing your child in before 8pm (there are no specialist children’s facilities at Cheltenham A&E after 8pm)

Our leaflet about children's emergencies gives parents a handy guide to symptoms and where to take your child when they need medical attention.

Where should I go if I’m pregnant and I have an emergency?

If you are unwell while pregnant and need emergency treatment, you may be transferred to Gloucestershire Royal Hospital where you will be cared for by trained obstetricians and midwives.

If you have a general concern about your health during pregnancy and need advice, you should:

  • call your midwife
  • call our Maternity Advice Line
  • contact the delivery suite or birth unit

Find contact details for the maternity team

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