Rendcomb Ward

What to expect when you are admitted to our ward

When you arrive on the ward you will be shown to your bed. In the event that a bed is not available, we will ask you to wait in the dayroom until one is available. This can take some time. The nurse in charge of your care for that day will try and give you an indication of the time you will be expected to wait.

Once shown to your bed, a nurse will see you. They will check your details and ask some questions about your daily activities. You will then see a doctor or nurse who will take bloods and order any other appropriate investigations. Your care thereafter will very much depend on your reason for admission.

Please be aware that smoking is not permitted in any building or within the grounds of any of our sites. Information and support is available to any patients who wish to stop smoking. Nicotine Replacement Therapy is available to help reduce your cravings during your stay.

Visitors

Two visitors per bed at any one time please. This is necessary not only because the patient will be overtired by more, but space is limited and overcrowding poses a health and safety hazard.

We have a quiet time between 1pm and 3pm so that patients may rest.

Contact us

You and your family will be informed of the best time to telephone.

Telephone numbers: 0300 422 4215

Or Telephone Switchboard on 0300 422 2222 and ask for Rendcomb Ward.

We ask that one person be nominated to ring for news and then relays the information to other friends and family.

Free Wifi

Free Wifi is available on all our wards. If you have any difficulty accessing this, please speak to a member of ward staff.

Facilities

Facilities include a day room, a newspaper trolley, a garden and easy access to the RVS shop.

For your comfort, we offer single sex accommodation, toilet and hygiene facilities.

The oncology information centre is near by for confidential advice and support.

Mealtimes and catering

You will be given a menu card every day to choose your meals for the next day.

• Early Morning Tea: 6.45am - 7am
• Breakfast: 7.45 am - 8.30am
• Lunch: Starts at 1pm
• Supper: Starts 6pm
• Beverages: Mid morning / mid afternoon / late evening

The catering team is an integral part of the meal delivery service at Cheltenham General Hospital. The staff are visible on the ward throughout most of the day, serving food, washing up and cleaning in the ward pantry as well as delivering stock. The catering staff are easy to recognise by their uniform; royal blue polo shirts, navy blue baseball caps and trousers.

Read more about Food and Drink in our hospitals

Additional information

There are several RVS shops around the hospital.

Newspapers and magazines can be purchased daily from the trolley which visits the ward between 10.00am – 12noon.

Any questions

If you have any concerns during your stay with us or have any suggestions on how we can improve our service, please do not hesitate to talk to the Ward Manager or any of the staff nurses who are always willing to answer any questions whilst on duty.

Social Services

We've got a good team of social workers based in the hospital. If you need any social help please contact a member of staff they will be able to arrange this service.

If any special help is needed for communication, for example with translating, our staff will arrange an interpreter or your friends or relatives are welcome to help.

Chaplaincy staff visit the ward, or if you prefer, you may arrange for your own spiritual advisor to visit.