Paediatric Haematology and Oncology Service
This page gives you information about the Paediatric Haematology and Oncology Service based at the Children’s Centre, Gloucestershire Royal Hospital. It also includes details about the team members, requesting medication and parking.
About the Paediatric Haematology and Oncology Service
We are a shared care centre and part of the South West regional Paediatric Haematology and Oncology Service. We work closely with our colleagues in the Principal Treatment Centre at Bristol Royal Hospital for Children.
The majority of our children are referred to Bristol Royal Hospital for Children for diagnosis and treatment planning. The management and delivery of care is then agreed and shared between services at Bristol Royal and Gloucestershire Royal Hospitals, dependent on your child’s diagnosis, age and treatment.
The Paediatric Haematology and Oncology team at Gloucestershire Royal Hospital regularly liaise with the Bristol team about each child’s care.
The team
During your child’s treatment, you will meet many professionals who are working together in the best interests of your child, to meet their needs and provide a high standard of care:
Medical staff
Consultant paediatrician (Head of Service)
Consultant paediatrician (Head of Service) is responsible for the planned treatment, medical management and long-term follow up care of paediatric haematology patients. They are also responsible for the overall management of the Paediatric Haematology and Oncology Service.
Consultant paediatrician
Consultant paediatrician is responsible for the planned treatment, medical management and long-term follow up care of the paediatric oncology patients.
If your child is unwell and attends the Emily Kent Unit (EKU), they will be seen by a ward doctor. All ward doctors are able to care for your child and will contact your child’s consultant or the team in Bristol, if necessary.
Nursing staff
Lou Alexander, Lead Paediatric Oncology / Haematology Clinical Nurse Specialist (CNS)
Kelly Prosser, Paediatric Oncology Clinical Nurse Specialist (CNS)
The CNS team are mainly community-focused and are responsible for the nursing aspects of your child’s care at home. They will also provide advice and support.
When possible, the CNS will visit your child at home to reduce the time spent in hospital.
The CNS will be your child’s key worker; linking home and hospital. They will be your point of contact for any queries you may have.
If needed, the CNS team will liaise with the Primary Health Care Team (PHCT), the Children’s Community Nursing Team (CCNT), Acorn’s Hospice, nurseries and schools.
Family Support Worker
Hannah Bressington, The Family Support Worker provides both emotional and practical support to our paediatric oncology patients and their families. The support may be advice, referral or signposting to the most appropriate community and social resources. The Family Support Worker also arranges support groups and associated events.
Emily Kent Unit (EKU)
Hannah Hulcup, Ward Manager and Paediatric Matron is responsible for the overall running of the unit.
The EKU nursing team
There are a number of nurses working on the EKU, who you will get to know well. They are responsible for day case treatments and inpatient nursing. This includes administering chemotherapy and providing medical care to your child.
Teenage and Young Adults (TYA)
Meg Wilsher, Specialist Nurse works with young people aged 16 to 24 years to provide continuity of care and support into young adulthood.
Wider team members
Hospital Play Specialists and assistants
The play specialists and assistants play with the children in the playroom and at their bedside and are skilled at meeting your child’s needs. They will work with the children and parents to find ways in which to support them during difficult procedures.
The play specialists and assistants are also responsible for making sure that all children are provided with the opportunity to join the ‘Beads of courage’ scheme. They will ensure collection of your child’s beads during treatment.
School teacher
Children from Reception class up to Year 11 will continue to receive education while in hospital. The school teacher will liaise directly with your child’s school. A referral may also be made to the education outreach team to provide lessons at home. If you have any questions about your child’s education, please discuss this with one of the teaching staff.
Young Lives vs Cancer Social Worker
Provides support, help and advice, benefit entitlement, employment, financial grants, access to respite breaks and referral to charities for support with wishes and experiences.
Secretary
The secretary provides secretarial support to the service and usually knows where everyone is and where to contact them. If in doubt during the working day, please do not hesitate to contact the secretary.
Planning a holiday
When going on holiday or planning a break away from home, your child will need to have a ‘holiday letter’ with the contact details of the nearest hospital to your accommodation. The hospital ward will be made aware that your child will be staying in the area and will be provided with your child’s relevant medical details. This is in case your child is unwell during their holiday and you need to access treatment.
The CNS team will need to have 2 weeks’ notice before the date of your planned trip and 4 weeks’ notice during the school holidays.
You can email the support worker at hannah.bressington@nhs.net or the Clinical Nurse Specialist at ghn-tr.paedonccnsgrh@nhs.net
Requesting medication
If you require any prescribed medicines for your child, please email your request to ghn-tr.PaedOncGRH@nhs.net
You should allow 3 days before the date when the medicines are required.
Community visits
The CNS team will provide some of your child’s/young person’s (YP) supportive care at home. When arranging a visit to your home, please allow a 60 minute time frame for the appointment.
Appointments in the EKU
All children will be given an appointment time for planned treatment and procedures. Appointments are arranged to allow enough time for your child to be reviewed by the doctor and for chemotherapy to be given.
When attending the Acute Lymphoblastic Leukaemia (ALL) clinic, please note that the appointment for your child’s medical review will be with the consultant and with the nursing staff for treatment.
Sometimes we may have to change appointment times but we will try to accommodate your preferences when possible.
EKU open access
All children having treatment, and up to 6 months after treatment, have open access to the EKU. This mean that you can contact the EKU directly if you have any concerns.
If your child is having treatment and has a temperature or is generally unwell, you do not need to wait for an appointment. Please contact the EKU nurse on 07813 456 570 for advice.
Hospital parking
If your child is receiving treatment as an inpatient or outpatient, you are entitled to a free car parking pass. This is for the Orchard Centre car park and all other visitor car parks at Gloucestershire Royal Hospital. You will need to take a signed form to the Parking Office to get the free parking pass, please ask any member of staff about this.
A blue badge will allow you to park in any designated disabled space on the hospital site.
Young Lives vs Cancer
This is a national charity which supports families of a child who has cancer or leukaemia. Young Lives vs Cancer funds the social worker for the Paediatric Haematology and Oncology Service at Gloucestershire Royal Hospital. The charity provides care grants, information and ‘Home from Homes’ in Bristol (places for families to stay while their child is in hospital there).
For more information about the charity, please visit: www.younglivesvscancer.org.uk/what-we-do/
Contact information
Dr Thomas Kus Consultant Paediatrician – Service Lead
Tel: 0300 422 8491
Monday to Friday, 9:00am to 5:00pm
Email: T.Kus@nhs.net
Dr Augusta Isaac Consultant Paediatrician
Tel: 0300 422 8491
Monday to Friday, 9:00am to 5:00pm
Email: Augusta.Isaac@nhs.net
Dr Chrissie Parfitt Consultant Paediatrician
Tel: 0300 422 8484
Monday, Tuesday, Wednesday and Thursday, 9:00am to 5:00pm
Email: cparfitt@nhs.net
Lou Alexander Lead Paediatric Oncology Clinical Nurse Specialist
Tel: 0300 422 8572
Mobile: 07880 794 642
Monday to Friday, 8:00am to 4:00pm
Email: l.alexander1@nhs.net
Kelly Prosser-Tyrrell Paediatric Oncology Clinical Nurse Specialist
Tel: 0300 422 8484
Mobile: 07811 989 050
Tuesday, Thursday, and some Wednesdays, 8:00am to 5:00pm
Email: Kelly.Prosser@nhs.net
Hannah Bressington Family Support Worker
Tel: 0300 422 8572
Monday, Tuesday and Friday, 8:00am to 4:00pm
Mobile: 07980788535
Email: hannah.bressington@nhs.net
Megan Willsher TYA Specialist Nurse
Tel: 0300 422 3446
Mobile: 07833 441 289
Monday, Tuesday, Wednesday and Friday, 7:30am to 5:30pm
Email: Megan.Willsher@nhs.net
Katie Hanks Young Lives vs Cancer Social Worker
Email: SouthWestTeam@younglivesvscancer.org.uk
Paediatric Oncology Secretary
Tel: 0300 422 8491
Monday to Friday, 8:00am to 4:00pm
Emily Kent Unit
Tel: 0300 422 8567
Mobile: 07813 456 570
Available 24 hours a day
Children’s Centre
Tel: 0300 422 8307
Tel: 0300 422 8308
Available 24 hours a day
Paediatric Co-ordinator
Tel: 07917072814
Available 24 hours a day